AutoNation USA Houston | Used Car Dealer in Houston (2024)

5

Cornell and Rashed were amazing and informative. Very friendly and accommodating

The Melissa ZapataJun 3, 2024

5

richard great service made sure process was pleasant and quick didn’t make me wait

RX AutoworxJun 3, 2024

5

Cornell has customer service. He made sure I got the bed deal and best rate. If you come to AutoNation, ask for Cornell.

Trina NewmanJun 1, 2024

5

Michael Decastro made our car selling experience to AutoNation a breeze. They matched an existing offer I had without the need to wait for an appointment with another buying company. The whole selling process took a little over an hour.

Miguel CanalJun 1, 2024

5

Cornell was a great salesman. The best customer service you can provide.Ask for cornell when you come into automation

Jared StewartJun 1, 2024

5

Cornell was a great salesman. Answered any and all questions. Made the process real smooth and fast. Look for Cornell when you visit Autonation!

Jada StewartJun 1, 2024

5

Cornell is by far the best salesmen I've come across in my car shopping experience. 10/10 highly recommend !

WuknownMay 31, 2024

4

I was able to work with Kayvan Behravan. He was able to execute my needs in finding a new vehicle. In general, the workers there were able to get me into something safe, reliable, and in my price range. The service was fine and the process was pretty simple.

HappsyMay 31, 2024

5

Cornell truly an outstanding customer service personnel. Thank you .

Guy BejinMay 31, 2024

5

Michael knew his stuff and he had me in and out in no time. Two thumbs up for making my day brighter!!

La McKinneyMay 30, 2024

5

They have some badass rates

Kevin DudleyMay 30, 2024

5

I started the appraisal process to sell my vehicle online. The same day Brett contacted me and scheduled an appointment for me to get it appraised in person. Brett was able to get me more than the online appraisal. He was able to beat other dealership’s offer as well. Great deal and great service. I was in and out relatively quickly. Brett really made the experience pain free and advocated for me.

Ziraguen WilliamsMay 29, 2024

5

Mr. Wade was EXCELLENT! We needed to sell my daughter’s car and he gave us the best offer and when we arrived everything was exactly as he said! So if you are looking to sell your car go see Mr. Wade.

Larry CarrellMay 29, 2024

5

Excellent customer service. Mark and Mike were very professional and prompt. 👍

Gabe BitolasMay 29, 2024

5

From beginning to end Alexander Diaz was professional when conducting the purchase of our first BMW.

D MilMay 29, 2024

5

Richard was just A++++ from start to end, he worked hard to give me the best possible offer for my vehicle. Best of all, I was not pressured to sell right there and then.....I had a few days to think about it, sleep on it, and then make an informed decision.

Taha AhmedMay 28, 2024

5

Alex was great helped me get my first car was very detailed and very helpful i would definitely ask for him everytime , positive energy and breaks down everything!

Ashley MelgarMay 28, 2024

5

Cornell

A PMay 28, 2024

5

Michael made it super easy to sell my car. He was very informative, and helpful throughout the process.

Lori CassadyMay 27, 2024

5

Isiah is great! Excellent service and the process was smooth and simple!!

Jose MaradiagaMay 27, 2024

5

Richard was great to work with. Very professional, straight to the point and made the process seamless. Got us top dollar for our vehicle. Highly recommend

Tony CruzMay 25, 2024

5

Muy buen servicio Nos ayudó mucho Sobre todo con el español Muy agradecida. Muy recomendado a Jonathan.😄🙏

Silvia TellezSMay 25, 2024

5

Kayvon was amazing! Extremely helpful and patient! I would definitely send anyone here to get a car!

Megann SeannMay 25, 2024

5

This is, far and away, the easiest and fastest car sale I’ve ever been a part of (and I have sold a *lot* of cars). Mike was so nice, up front about everything, and super efficient. Highly recommend!

Meg JohnstonMay 25, 2024

5

Jonathan es una exelente persona, me gustó mucho el trato. Y más por qué nos ayudó bastante a entender los beneficios, de comprar con ustedes. Eso medio mucho gusto y seguridad. Para hacer mi compra. Muchas gracias tienen a una excelente persona.

Leobardo Islas HernandesMay 25, 2024

5

Super easy and straightforward. They called immediately after I submitted photos for the KBB instant cash offer and offered to beat that price. I drove over the next morning and they test drove it, confirmed the price and transferred me the payment. Almost too easy!

Lea KieferMay 25, 2024

5

I just did my whole purchase online. At first started off horrible with a guy named Johnnatan Chahin he didn’t seem interested at all. I would rate this guy a 0 star honestly. I then kept calling and got a hold of Alisha Smith who went out of her way to make this happen. She sent me videos and pics and was great overall she def deserves the whole deal!!!

Justin NahleMay 25, 2024

5

Richard, was extremely patient and super helpful with the sell of our vehicle. If you are looking to buy or sell a vehicle he can assist.

Claudia RamirezMay 25, 2024

5

Jonathan was a real blessing in the help that he provided and I just like to say to him keep up the good work, you are a great salesman and you helped me make the right choices

Clarence BennettMay 25, 2024

5

Johnathan did a great job

nick mosleyMay 24, 2024

5

Alexander gave us a great service!

chris nilsenMay 24, 2024

5

Michael was very easy to work with and he will pay you top dollars for your vehicle.

Leticia GuerreroMay 24, 2024

5

Alexander Diaz, who I nicknamed Alexander the Great because of his service, did expectational. We came in late, an hour before they closed, he took us with no problem. He wasn’t rushing us, he took his time finding us something that really exceeded our expectations. He stayed after closing. I’m just so grateful. We were really in a bind and he worked with us! And we are happy satisfied customers.

Jus RjMay 24, 2024

4

Seamless process, hour wait to have funds available at the dealership l. Thanks Michael DeCastro

Jim HunterMay 24, 2024

5

Alex Diaz was such a great help. We came in on a friend’s recommendation, and he stayed late just to help us find the perfect fit! We’re so happy leaving in our new car with a better rate than we could have expected !! Thanks again Alex and Auto Nation !

Jalisa SewardMay 24, 2024

5

Great experience with Richard! I felt well treated and fit a great deal selling them my truck.

Gary RobisonMay 24, 2024

5

Thanks for Richard help . It was a great experience!

1 HCMay 24, 2024

5

Jordan and Rene great customer service helped me out on deciding what’s best on payments and choosing the perfect vehicle

giovanni martinezMay 23, 2024

5

Cornell was so patient with me . He worked for a couple days til he help find a fit for me. He’s awesome go see him. He will take great care of you.

Leavanae PrestonMay 23, 2024

5

cornell !!, great service, recommend all customers, works really hard with your choices and helping people out

Lala KennedyMay 23, 2024

5

cornell was great. Highly recommend getting with him to get settled with what you need.

Brendooee bibbsMay 23, 2024

5

Richard was great help with selling my vehicle. They made the process seamless and gave me the highest offer!

Elijah RozelleMay 22, 2024

3

The process was very smooth, much appreciation to François Neto and Johnnathan Chahin. Update: had to return my vehicle, 2 days later the check engine light came on and it was for the fuel pump. I ended up just returning the vehicle in general. They were willing to fix it but chance I didn’t want to take.

EzekielMay 21, 2024

5

Excellent

RobertoMay 20, 2024

5

Excelente vendedor muy amable, Johnnathan Chahin.

Norma pincayMay 20, 2024

5

Our experience at AutoNation was superb, with excellent service and advice from Mr. Xu Pan. He was engaged, pleasant, and informative. I am now a bit older, and he was patient and informative while showing me the latest digital ways to program various bits. This is the kind of attention to detail and kindness that we value, and we thank Xu Pan for providing it. We also thank AutoNation Houston for being open and honest in all transactions that I conducted with you. Please be well, Bernd and Melany Wuersig

Bernd WürsigMay 20, 2024

5

Excellent customer service, explains everything in detail, very friendly and patient. The person who helped me get my first car today is Johnnathan Chahin, I highly recommend you come here for your first car.

Randy JacksonMay 20, 2024

4

First of all I have to give props to Isaac Mills, the salesman who showed extraordinary patience, great attention to my interests and situation and followed up on a couple of important issues. I've purchased two vehicles from this dealer in 2024, and the purchase prices and trade-in values in both instances were more than reasonable. I did have glitches with other departments, but they were eventually taken care of. I would, however, caution potential buyers to have an independent checkup done on any vehicle you buy before the 5 day/300 mile return period. I had substantial repairs I had to pay (one of them reimbursed even though they weren't legally obligated) that their service dept. should have taken care of before putting the vehicles up for sale, so buyer beware.

Steve ShafferMay 19, 2024

5

Cornell and Bruno did a great job and made My family feel like one of their own, will definitely recommend them to my friends and family.

Allen JamesMay 18, 2024

5

Cornell and David the best guys to work with will get you any car you want.

Tezaur BenjaminMay 17, 2024

5

Xu has done an amazing job

Michael TurnerMay 17, 2024

5

Amazing experience! The customer care was genuine , patient and helpful. Would only buy from Alberto and the rest of the auto nation team from now on.

Jacob MulingeMay 17, 2024

5

Cornell and david were excellent

Doris ȘerbanMay 17, 2024

5

Cornell and David the best guy to work with

Andrei ZidaruMay 17, 2024

5

Mark Wade, Very professional straight to the point during playing the car games with me. Got me top dollar for my automobile. Twenty seven hundred dollars higher than everyone else. I would highly recommend automation off of I 45 north between golf banks.

mike naishMay 16, 2024

5

I recently purchased a car and had an exceptional experience, all thanks to my sales agent, Francois Neto. From the very beginning, Francois went above and beyond to ensure I had the best VIP experience possible. He took the time to understand my needs and budget, and he was incredibly patient, taking me to multiple locations for test driving. Francois worked diligently to find the perfect car for me, balancing quality and affordability. Throughout the process, he was attentive, knowledgeable, and professional, making what could have been a stressful experience truly enjoyable. I highly recommend Francois Neto to anyone in the market for a new car. His dedication to customer satisfaction is truly unmatched.

Luwa MutojiMay 16, 2024

5

Bought a 2023 F250 with 5k miles yesterday, pretty much new. Jose, Xu, Muhammad well all awesome and great guys and did what it took to make me happy and driving away with a beautiful truck. The manager also came over to make sure I felt I was getting a great value on a trade in as well as the deal I got on my new truck. Overall I'm happier with the customer service and treatment I received from Auto Nation over BOTH Planet Fords and Tomball Ford from which I bought vehicles in the past from. I would recommend this dealership to everyone looking for great service and deals!

Joe DavisMay 16, 2024

5

Great experience!

Brandon DanenbergMay 16, 2024

5

They did a lot of work to help get me a great deal. I left the dealership with much more than I expected.

Lexi PhillipsMay 15, 2024

5

Cornell and Gerardo and George was great today great customer service thanks

Tobias MahoneMay 14, 2024

5

Best experience ever!!!

Marcus JacksonMay 13, 2024

5

Go in and ask for Rene! As a first time car buyer he made the process so smooth and easy. Along with Jonny and the finance team, this was such a great experience and I got my dream car. Thank you all so much!

Candyce LovingsMay 13, 2024

5

Xu was amazing to work with, especially as a first time buyer. He was extremely patient and kind, despite the fact that I didn't know what half the documents the dealership needed were.

Samantha MMay 11, 2024

5

Cornell very professional courteous real solid salesman he’s going to get you in and out with love.

Olde HabitsMay 11, 2024

5

Johnnathan and Francois were so helpful, process was very easy and didn’t feel rushed to buy. My boyfriend is happy with his purchase

Coshyra HutchingsMay 11, 2024

5

Second time coming to this location and leaving happy both times

Tabitha AlexanderMay 10, 2024

5

It was a pleasure working with Cornell & Cesar ! They got me in & out !

La'Rissa SampsonMay 10, 2024

5

Cornell was a great salesman ! Patient & kind . Answered every question I had. The location itself was great & kind ! Thank you all for all that you did today ! But Cornell ! I need you to personally tell him THANK YOU ! He was amazing & customer service deserves 10 stars .

Jermanie GrantMay 10, 2024

5

Cornell was the best. He has excellent customer service. I definitely think y'all should give him a raise. 😁

Tyrone PhillipsMay 9, 2024

5

AutoNation USA Team was Amazing💯💯🔥🔥 Experience give me hope to buy a Vehicle I am over Enjoyed 🤩🤩🤩. Go see I Isaac Mills saleman on the rise💯💯💯

Gregory HarperMay 8, 2024

4

I called Mr. Zu Pan, to view and possibly test drive a Lexus while on my way to work. That was done in 15 minutes. I loved the vehicle so I put down a refundable deposit on the car for three days, when I could test drive on the freeway. When I returned, three days later with my trade, I got a great deal and with my cash payment, the deal was done and I was driving home with my new car in less than an hour. This was such a smooth no haggle process. The way car buying should be.

Splendid DrewMay 8, 2024

5

AutoNation Team was a Amazing 💯 Experience 💯 give me hope that I can buy a Vehicle my heart is over Enjoyed 🤩🤩🤩💯💯🔥🔥. Go see Isaac Mills up coming super star on the rise saleman 💯💯🔥🔥

Gregory HarperMay 8, 2024

5

I appreciate this dealer, got the Mercedes I wanted and the car is in great condition

Jevon SaundersMay 7, 2024

5

Great experience both selling and buying same day from Brett and Xu!

Chris WelkerMay 7, 2024

5

Mr. Wade was helpful, responsive, and efficient! Happy we connected and were able to make a deal.

Daniel SolizMay 6, 2024

5

I like these guys, they are a pleasure to deal with

Sim StoreMay 5, 2024

5

Great customer service from Cornell and Ivan easy and simple approval process and very well explained details and also repairs very happy with the purchase of a 2019 Toyota Camry

William MaconMay 4, 2024

5

As you know buying a car can be stressful and overwhelming at times. As a DV I honestly was not looking forward to it and Thanks to Cornell, George & Mikael I didn’t have to! They, along with other AutoNation staff were absolutely Outstanding! From the moment I entered until I signed on the dotted line… my experience was truly refreshing thanks to their patience and knowledge!

Shola Ann PattersonMay 4, 2024

5

Cornell he was a excellent salesmans

Makai AdamsMay 4, 2024

5

Sold my 2016 Subaru Crosstrek (The kids and I needed more room) Devion Baker was there to help and made the process super fast & easy. Would definitely recommend.

Lorin HopkinsMay 4, 2024

5

Cornell did an amazing and outstanding job. He’s a man of his word, and definitely helped out with the support of his team. First thing he says when I walked in is, “Welcome to the Best Dealership,” and by his performance he certainly proved that 10/10 ⭐️⭐️⭐️⭐️⭐️

Aryonne DavisMay 4, 2024

5

Mark was such a great help! Highly recommend you sell your car here it was very quick and so simple.

Ashley SandovalMay 3, 2024

5

this was probably the best car-buying experience we have ever had. We usually are shopping for a new car rather than a used, but this used-car purchase was great. No pressure at all, no "let me talk to my boss", just very friendly and laid-back. Car had only been in their possession a few hours so there were a few fixes that were necessary but they did those willingly. Best price we found for this used car, too. Would highly recommend them.

Vicki OrinMay 1, 2024

5

Cesar was great and very patient!

Angeliegh WrightApr 30, 2024

5

Ivan is amazing salesmen !!! Great service!

Alexis JohnsonApr 30, 2024

5

It was a great experience with Jose and ceaser, they made it super quick and easy to move along with the process and gave me great results!

Owen GiovanniApr 29, 2024

5

Xu did a fantastic job, very attentive and took care of every detail of my purchase. I'd recommend anyone to come do business with him.

Obi UApr 29, 2024

5

Mark Wade was incredible. The whole selling process was quick and painless. My money was in my account in 15 minutes after signing the contract

Leslie EzellApr 29, 2024

5

Cornell Lindsey

LaTriesha ThomasApr 27, 2024

5

Mark helped us sell our 2011 Chevy cruze, I was in a time crunch, he made the process easy and straight forward! Would definitely come back for more business

Joseph JoubertApr 27, 2024

5

Did a great job! Thank you for help Jonathon!

Hunter GersbachApr 27, 2024

5

What an amazing experience we have had here at AutoNation today. We got a 2010 Honda with no money down and I’m driving it off a lot today. Thank you so much to Renee Sanchez and all the people that work here was an amazing experience I will do it again. We did it four years ago and if I have to get another car, I’m gonna come back. Thank you so much for your time.

Laura LaVainApr 27, 2024

5

Great experience selling my end of lease BMW to Autonation. They gave me the best offer (by far) and promised a seamless experience. Richard Yang was fantastic and delivered on every commitment throughout the process. The entire transaction took less than 30 minutes. Cheers!

Luis GonzalezApr 25, 2024

5

Comfortable customer lobby, friendly and courteous staff. Mr Xu Pan was super helpful and a pleasure to do business with. Very happy with our purchase.

Ertha BruceApr 25, 2024

5

Splendid service, easy transaction. Mr. Pan was excellent.

Andrew BruceApr 25, 2024

5

Very quick in purchasing my car. Gave me a good price and smooth process. Richard was the representative.

Joseph WilliamsApr 24, 2024

4

Nice people

Frank OrinApr 24, 2024

5

When you visit ask for Johnnatan, steller customer service. I cant speak enough about how well he worked with me and my parents. Made it easy, communicated clearly and will absolutely purchase from him again.

Alfonso “Rex” LozanoApr 24, 2024

5

If you go be sure to contact Jonathan Garza to sell your ride he will fix you up. More than satisfied

Shawn FrazierApr 22, 2024

5

Great buying experience!!!! Johnathan Chahin was very helpful!!!!

MrAtrahan81Apr 22, 2024

5

After multiple low ball offers I got in touch with Michael DeCastro. If you have a vehicle to sell call and ask for him. He'll get you the best deal!

M. Dillon BrightApr 22, 2024

5

He was very polite and listened to our needs. I appreciate the honesty and kindness he showed me as we purchased our new car.

LaShonda O'NealApr 22, 2024

5

Shout out to Johnnathan for helping out with everything quick and fast. I recommend everyone to come check him out. Great service

John ValdezApr 22, 2024

5

Xu was great with helping me find a car. Very determined and kind. Took great care of me and my family. Highly recommend shopping here. Enjoyed my experience here

Eduardo ArandaApr 22, 2024

5

autonation goes hard ong 🔥🔥🔥

Ass MasterApr 22, 2024

5

They were very kind patient very clear and respectful, great experience overall!

alexandra gonzalezApr 20, 2024

5

Cesar was very helpful and steered me into my ‘new’ truck.

Prudence GrussApr 20, 2024

5

Very kind and understanding

Josue ZavalaApr 20, 2024

5

Cornell is the best Sales Person!!! He will give you great customer service & will go out his way to help you purchase your dream car!!!!

Esther PorterApr 20, 2024

5

I recently had the pleasure of working with Jose Bueno at this dealership, and I couldn't be more satisfied with the experience. From the moment I stepped in, Jose went above and beyond to ensure that I found the perfect vehicle to meet my needs. He was incredibly knowledgeable about the different models and features, and he took the time to listen to my preferences and concerns. Throughout the entire process, he was patient, friendly, and never made me feel pressured. Thanks to his expertise and assistance, I drove away in my car feeling confident and happy with my decision. I highly recommend Jose Bueno to anyone in search of a positive car-buying experience.

a.bbiggailApr 19, 2024

5

Cornell is such a helpful individual, took a while to get approved but he tried his best until everything worked out. If you go here definitely ask for him.

IsilApr 19, 2024

5

Just purchased a new vehicle, thank you to Cornell for taking good care of us!

Daynor BApr 19, 2024

5

I had a very good experience with my daughter with the sales associate Sam thank you so much for the deal that you gave us on the Nissan Pathfinder

Valencia GreenApr 17, 2024

5

Michael Decastro Was the greatest! Upfront,honest,professional, and very respectful of my time. He made it happen when all of the others couldn’t. He got me what I wanted to get out of the car. I will give Michael first shot at any car I’m going to sell. Great experience!!!

Yano GarciaApr 15, 2024

5

Sold my vehicle here. I got more then I expected. The process was super easy and fast. Mike was a fast and efficient!

RubyApr 15, 2024

5

What a pleasure doing business with Autonation today. Special shoutout goes to Mr Mark Wade for his outstanding professionalism & Great personality for making my transaction very easy & uncomplicated. Thank You again Mr. Wade sir, and the whole Autonation Team.

Michael ColeApr 15, 2024

5

Cornell a really good sales man did everything to make sure I rolled out and stood on everything he say

John DoeApr 15, 2024

5

Great experience with John, Juan, and the AutoNation USA team. They not only made the experience seamless they also beat the USAA rate!

Adam HaesslerApr 14, 2024

5

David was great. He really did and his team made it possible for me to walk away with a car today.

NIECY STATENApr 13, 2024

5

Cesar did a wonderful job helping me get this Subaru. It is great quality, exactly like the pictures and am so excited to drive off the lot. Cesar was kind, personable, relatable, and very helpful.

Lauren McManusApr 13, 2024

5

Robert A Great person to work with he made the process as smooth as glass 👍👍

KyleApr 13, 2024

5

Ceasar helped us thoroughly, got us a really good rate. Had our best interests in mind, but he sure as heck was taking care of multiple things at once.

H. RossApr 13, 2024

5

Maybe even say great customer service knowledgeable about vehicles made a very personal for us I would recommend him as a salesperson he really cares about a sale and will go up and beyond to make sure that you are happy I recommend Nationwide to any of my friends. The salesman name is Bruno!

Elaine MillerApr 13, 2024

5

Mr.Mark Wade did a very good job of explaining and n and negotiating a good price for my 2010 Camry Toyota thank you very much for the job that he did for me for getting the best price for me for my car and your knowledge about his job but thank you very much for that. Thank you, Mr. Mark. on the level one to 10 I grade Mr. Mark at 10 with five star thank you very much Mr Mark Wade

Danny HollandApr 13, 2024

5

Robert very sweet helpful person that I ever dealt with he explained everything very well

Bishop MichelleApr 13, 2024

5

Cornell, Caesar, and Judy were very helpful and made the car buying experience a smooth process. I recommend stopping by this location when considering purchasing a vehicle.

stone koldApr 12, 2024

5

Michael was phenomenal. He did everything he said he would. Bought my car for a fair value. He was polite and everything was expeditious. Thank you!!

Kelsey KramerApr 12, 2024

5

AutoNation definitely has the best customer service I would like to send a great thank you to Mr.Xu for being a wonderful car salesman, and thanks to Mr. George for the extra help needed. I would highly recommend AutoNation five stars

Diamante InfinityApr 12, 2024

5

Mike , great service & did amazing & got me a great offer !!

Breana ChittumApr 12, 2024

5

Johnnatan helped my husband and I find a great car and the finance team made it happen! Highly recommend this dealership. It was an easy and smooth process!

Anna RodriguezApr 12, 2024

5

Mark Wade and Deveon provide great service and were a pleasure to work with when I sold my car. Highly recommend!

Marcella FergusonApr 11, 2024

5

We worked with Cornell. He was so kind and had a sense of humor. He was so funny and revoling. He made sure we was comfortable in the vehicle we wanted. He made this process easy ! Really easy. I love #AUTONATION

Kanesha DeonshaeApr 9, 2024

5

Cornell, Cornell That guy is hilarious. He helped us find a vehicle that fit right! The process as simple and easy. You got to give it to them.

James JoinerApr 9, 2024

5

Cornell was so kind and patient with me. He got me something I love and comfortable in. He was so attentive toward me. I broke down in tears ! Cornell is so funny. I laughed the whole time literally. The smile I have with my new car is priceless. ❤️

Chanitra ResbyApr 9, 2024

5

Cornell & David was very understanding, efficient, had great hospitality, were fast and made us feel comfortable as a costumer at AutoNation. I will certainly recommend my friends and family to this Dealership, 5 stars all-around

Bud TsmhApr 9, 2024

5

These guys are great to work with and are getting it done! Helped me get into a newer car and gave me great value on my trade in! Will definitely recommend!

XApr 8, 2024

5

Jordan was very helpful love the service

Vinnie HughesApr 8, 2024

5

I had the Best Experience! Jose Bueno and Juan were very helpful and knowledgeable, not once did I feel the pressure or the rush of purchasing my vehicle! I highly recommend Jose at AutoNation!

Bernice CApr 8, 2024

5

Awesome help while selling my car with Jonathan thanks alot

montesino montesinoApr 6, 2024

5

Johnnathan Chahin is the best!! He helped with my trade in and got me in a new car off the lot! He was very patient and helpful with the whole process. Highly recommend using him to find your next car.

Sarah LevyApr 6, 2024

5

Wow! Brett and Autonation were pretty amazing. We were selling our car and not in the market for a new vehicle. We considered them because they were pretty close compared to the other dealerships that made offers even though their offer wasn’t the highest. But after taking the car in for the appraisal we ended up with an offer much higher than the initial offer and any other offer from a dealer. The whole process at the lot was very fluid and over in just a little over an hour. Even though we weren’t buying a car we were treated with courtesy. Give Brett a call. I would recommend him to anyone buying or selling. Based on this experience, we’ll definitely consider Autonation and Brett when we are in the market for the next car.

Rain ManApr 6, 2024

5

Richard was very friendly and quick with our sale! He was informative and provided all details as he received them!

LizzieApr 6, 2024

5

I would like to thank auto nation for a very nice and pleasant experience especially Cornell and Caesar for the great work they did on helping me find the car my dreams thanks guys for being so professional. Ms. K Clark

Karen ClarkApr 6, 2024

5

Yall this car dealership is amazing!!! Helped me get my truck of my dreams thanks to Jonathan and Jose for the help going to recommend to my friends and family

Estefania RodriguezApr 6, 2024

5

Thanks to Jonathon and his staff I was able to obtain a much lower interest rate on a car that is over 12 years old. The car was in the lot for a short period of time so it still needed to go through service and inspection before it could be turned over to me. They guaranteed the small issues the car had would be fixed which included replacing the front bumper, replacing the handbrake cover and detailing the car because it really needed to be cleaned. I ended up getting the car I wanted and the interest rate I wanted, no buyer can complain about receiving those two things from any dealership.

Alexander GomezApr 6, 2024

5

Mike D. was great to work with. Pleasant negotiation and got to a number that worked for both parties. Good guy and recommend him to anyone coming to AutoNation.

Ron NatesApr 5, 2024

5

Came just to look at some work trucks for my husband and walked out with a very nice one 😊 thanks to Jonathan for being patient with us and for answer all our questions. Highly recommended

Jeanette CruzApr 5, 2024

5

Second time selling here. Best offer for my vehicle yet again. Great experience.

Cletis RogersApr 5, 2024

5

My saleman CORNELL provided outstanding customer service. I will never buy a car from anywhere else. AutoNation Only !!! They truly exceeded all my expectations. The buying experience was incredibly smooth. They went above and beyond to assist me. The closing process was quick and fast. I couldn't be happier with my service. They've definitely earned my loyalty for life.

Alliedean MatthewsApr 5, 2024

5

Purchase was good. David was my sales agent. He was polite, clear in communication and 5 star.

Praseet PoduvalApr 4, 2024

5

Richard did an awesome job and I recommend him to anyone. Thanks for everything!!!!

Lee SalinasApr 3, 2024

5

Had a great experience selling my car at AutoNation. Michael was extremely helpful and there was no haggling.

Mohsin BajwaApr 2, 2024

5

Jonathan Garza was great to work with! Very friendly and professional. Our appointment was very easy and quick. Thanks, Jonathan!

Kerry CostelloApr 2, 2024

5

Jonathan Garza was so great to work with! The whole process was easy and professional.

kcostelloApr 2, 2024

5

If you're looking for a car!! Go to Autonation 8526 North Freeway and ask for Jordan Biner, he greeted us with a smile and he has an amazing spirit, he listened to our needs and expectations when choosing a car. He was very patient and knowledgeable. I appreciate the fact that Jordan treated my family as if he was buying the car for his family. That speaks volumes. Thank you Jordan

Gala BrownApr 1, 2024

5

Great experience. Had the great opportunity to work with Richard. I truly feel that the offer he gave me for my vehicle was extremely fair, and he helped the transaction go as smooth as possible. It was hard parting with my car after so long, so having a good experience while parting with it was a real stress and anxiety reliever.

Arthur TanMar 31, 2024

5

I came here to sell my car and was helped by Richard who was awesome! He helped me sell my car at the best price and I was really happy with the customer service. Will definitely be coming back here in the future!

Sidra SeharMar 30, 2024

5

Just sold my car in AutoNation USA. Offer a good price. Richard a good person to negotiation and a great person to speak. Fully recommend.

Roman MazunMar 30, 2024

5

Great service and quick sell from Richard

Luis RiveraMar 30, 2024

5

I came to AutoNation to meet with Jonathan G. about selling my vehicle; he was prompt, precise and detailed about the process. Overall happy with my experience with AutoNation, two thumbs up! Will definitely be back in the future.

Daniel GarciaMar 30, 2024

5

Isaac Mills was an absolute super star when it came to negotiating a fair deal...thank you so much

Brotha AnthonyMar 30, 2024

5

Jonathan was fantastic, throughout the whole process he was very communicative and upfront about everything. He made sure everything was perfect when buying a used truck from AutoNation. I will definitely be using him in the future when buying a vehicle Thank You!!!

Anthony CorbinMar 30, 2024

5

Richard was great and very helpful

Walker BlackMar 29, 2024

5

Richard made selling our car a fast and easy experience. 👍🏼👍🏼

Michael GutierrezMar 29, 2024

5

Cornell was a great salesman. He made sure to get me inside the car that I wanted and worked extremely hard with me to drive off the lot. This guy deserves a raise or a promotion.

Kevin BellMar 29, 2024

5

Robert A. helped me with an easy car buying experience. Everything from communication and getting questions answered in a very quickly timely manner. Thanks Robert…

Feliciano BalduichiMar 29, 2024

5

Made an appointment with Caesar today and test drove the vehicle we were interested in. He provided the vehicles history... the vehicle was very clean and beyond our expectations based on the the information provided on their website... Of course with any process of buying a vehicle signing was a little lagged.. but not unexpected. I would highly recommend this location to anyone looking for a vehicle... Knowing that we're buying from a reputable business also comforts the buying process. Thank you Cesar Zapata❤️ Extremely Happy Mackenzie Hernandez

Chef Michelle TadeoMar 29, 2024

5

Robert A. Great salesman, communication was excellent, reached out to me with a better rate then initially quoted, but there was no negotiation at AutoNation.

Boosted Z06Mar 29, 2024

5

Xu was amazing today . He helped us over the phone and in person as well He was patient and informative. 100% recommend, ask for Xu

paula delarosaMar 28, 2024

5

I made a purchase a couple of weeks ago and the experience was GREAT!! This was the easiest car buying experience that I have ever had!! The staff and management were very helpful and friendly. Francois was a great salesman and helped greatly with me purchasing a car that I’ve wanted for years!! Thanks again AutoNation Houston!!

Will ReklawMar 28, 2024

5

Had an excellent experience selling my Kia Sorento to AutoNation today. Shout out to Devion who first reached out to me, followed up with me and then met with me to walk-through the whole process. Got a great price (better than other dealerships quoted) so I highly recommend AutoNation.

Jason BeanMar 28, 2024

5

I was attended by Isaac, an excellent advisor who made it easier for us to buy our vehicle. We hope to be able to do more business soon.

Marisol De LimaMar 28, 2024

5

Bought a truck there, sold it back to them later as well. Feels like a fair treatment in terms of pricing, added extras, as well as the selling process. Guys there are doing a good job - yes, they sure want to sell, but it's all a decent process, give and take. Can't complain. Thanks Richard!

FlorianMar 27, 2024

5

Xu was absolutely the best!!!!!! He was fast a made sure me an my wife where comfortable a was helpful in so many ways!!! Very real an honest

Chris RodgersMar 27, 2024

5

I had a pretty smooth experience. Jonathan was a great help! I may have gave him a hard time but he remained patient an ensured I got close to, if not exactly what I needed and wanted .

Brané ReddixMar 27, 2024

5

Xu was super awesome! He listened to me and what I wanted. He helped me find the right car for me. I highly recommend him when you’re buying a car. You won’t be disappointed. His customer service is superb. Thank you so much Xu

Angel RodgersMar 27, 2024

5

Sold my car to Richard and had no problems receiving the funds. He was very professional and got me in and out within an hour! Thank you Richard!

Yueqi ZhangMar 25, 2024

5

Went to several car dealers and lowballed me for my vehicle so I decided to go to AutoNation and man they gave me $4,000 more than any dealer I recommend Richard he makes sure u are as satisfied as you can with the price they offer and my check did not bounce it when thru and I got my money so you guy that are putting horrible thing about Richard are just people outing thing just to make him look bad but he is a person that is willing to work whit you to get your bets price so go up there and see for your self I totally recommend it

Rene EscamillaMar 25, 2024

5

Had the pleasure to work with Richard last Saturday and sold him my Mustang . He offered the most money for my car and got me in and out within an hour and I received the funds right away Richard is a great guy and I would recommend everyone car seller go to him because dude works hard to get you paid .

Gavin ThompsonMar 25, 2024

5

Greatest car buyer Richard ! Got me in and out less than an hour . If you are looking to sell a car ask for Richard

Charlie CashmereMar 25, 2024

5

Had the opportunity to work with Richard he was very professional very respectful and had me in and out fast no time wasted at all .. thank you Richard !

Alexander PeristerisMar 25, 2024

5

Bets serves when it come to selling your vehicle especially Richard he will give you the best price for your car I really do appreciate it him.

Rene EscamillaMar 25, 2024

5

Sold an F250 to these guys, quick and easy process. Surprisingly, the offer was exceptional. The buyer Richard performed well and did what he said he would.

Phil MusialMar 24, 2024

5

Robert A. was exceptionally friendly and made me feel comfortable during the entire process. His positive attitude was a highlight of my experience.

Nathaniel AshenafiMar 23, 2024

5

Brett and Michael were excellent to work with

Michelle CastilloMar 23, 2024

5

I do appreciate Michael’s help, it was a pleasure doing business with him.

Aslan jaliliMar 23, 2024

5

Alan Schmitt the desk manager help me solve all my problems and made it happen!!

Lexis CavazosMar 22, 2024

5

Everything was excellent! I really appreciate all the effort and patience that Xu had with me during this process

Gilberto Peralta RodriguezMar 22, 2024

5

Richard gave me Great support and definitely not your average person to help !!! He went above the call of duty on my vehicle sale !!!! I only wished all the ppl in the business was like this guy!!!!!!!!!!!

Donald WilhiteMar 22, 2024

5

Cesar was so great ! Helped through the process and made it easy and quick . Found exactly what I needed and provided excellent service ! Thank you AutoNation and thank you Cesar.

Brett WayneMar 22, 2024

5

Richard was great and efficient

Marcelo DuranMar 21, 2024

5

I am glad Brett called me today when I was about to close on my new car. I got my car sold 1200 more than what's the dealer would want to give me. Thanks again Brett.

David TMar 21, 2024

5

Jose Bueno was super helpful and made the whole process very easy. He definitely works with you and your needs. 100 % recommended.

Jossie FriasMar 20, 2024

5

Jose Bueno best guy to go to. When I need anything he’s is the guy.

David GutierrezMar 20, 2024

5

Cornell - he was very polite throughout the whole process and helped me with my car purchase.

monica diazMar 19, 2024

5

Xu. .

jordy quintanaMar 18, 2024

5

François Neto was such an experienced and pleasant sales rep. He went above and beyond to make sure I got the vehicle that was right for me and my family. He has a fantastic personality and good humored. He created the best car buying experience I have had to date. I drug him through so many test drives and the hours he spent making sure I was secure in making a good decision. He never got upset or pushy. I would highly recommend him if you want a pleasant experience. Normally, I hate buying cars as sales people can be rude, arrogant, overbearing and pushy. He is a gift to the car buying community. I would give him ten stars if I could.

jen ertelMar 18, 2024

5

We sold our Chevy Silverado truck to Richard today. He was very nice and got us a great price. Their waiting area is nice too as an added bonus. We would recommend selling your vehicle here.

Sean YoungMar 18, 2024

5

I just sold my truck to Richard. He offered more than any other dealer I could find in Houston. I would happily sell them another car if I had one to sell.

Sean YoungMar 18, 2024

5

Brett Barnes made the sell of our car effortless. He keep in touch with us through out the process. Great customer service.

Linda CallasMar 17, 2024

5

Great place to buy a used vehicle!

Nancy EdwardsMar 16, 2024

5

Cornell was very great and knowledgeable about the cars at AutoNation. He was very patient as well. Especially by this being my first time experience buying a car. I was use to cash cars but that was a much an even bigger stressful situation just not knowing what will come up next . Cornell really made sure that I understood the whole process. I’m very grateful to have had him as my sales assistant in this process. I was stressing so much for like 3months and needless to say I don’t have to worry anymore . I would definitely recommend anyone to AutoNation to purchase a vehicle. Im extremely satisfied happy 😊!!

Monica PhillipsMar 15, 2024

5

EXCELLENT EXPERIENCE! Effortless transition. Micheal was honest and expeditious. Don’t waste time with the others.

Dana TisdaleMar 15, 2024

5

Great service! Jonathan helped us a lot. Nice price, highly recommend this location!!!!

Ana TellezMar 15, 2024

5

Cornell was definitely amazing 🤩 customer service is amazing 🤩 I definitely recommend coming to see Cornell @ Auto Nation - Thanks Cornell

shon HowardMar 14, 2024

5

Cornell was a great salesman. Got things done fast and expeditiously. Great personality as well. Thanks! Cornell for a pleasant experience.

Stevie DrumgoleMar 14, 2024

5

Richard was very enthusiastic.

Ryan BrummundMar 14, 2024

5

Greay great great great great greattruth Man im telling yall the truth im so glad thst i chose to come to this dealership Wonerful wonderful Wonderful Guest what city of Houston here's where its at Great job to all This is the place to.be Where should i start Wonderful customer service glad i made the right choice coming to this dealership i had a wonderful experience I had the time of my life Cornell gave excellent customer service and George is the best finance associate I ever dealt with they have great financing option with reasonable APR THEY HAVE OVER 16 locations in Houston alone to choose from and Mrs. Teresa wow!! Where do I start she's the sweetest most loving person I've ever met she must have magic in those fingers I was approved in a matter of minutes.. I must admit this is truly the GREATEST DEALERSHIP ON EARTH 🌎 hands down!!! 8526 north freeway Houston TX 77037

Mrnelly PoohMar 14, 2024

5

Jonathan C was great! He helped me out so much when it comes to having my first car!! He’s super cool 100% recommend!!

Marcela MartinezMar 14, 2024

5

Great experience with Xu and Jonathan for sales. Both of them took time and effort to help me get a truck and I greatly appreciate it! Also thank you to Jordan, overall great team.

Jesus GuerreroMar 14, 2024

5

Franco and Stewart were amazing to work with very professional and made the car buying process for easy would definitely recommend.

Jessica SurprisMar 14, 2024

5

Carnell did an awesome job as my salesman. He was on point with customer service and product knowledge. I would recommend him to any family and friends or anyone in need of a vehicle. Thanks Carnell 🙏🏽

Chuey the Food GuruMar 14, 2024

5

Jonathan was simply awesome. He was efficient. He was expeditiously and he was very helpful and stay with me through the whole deal. I am having so much trouble with this car that have for only 2weeks .. I have made many calls about and no response from Auto Nation at all. What can I do about this matter!!!!!!!!!!!

semone scottMar 13, 2024

4

I purchased a 4runner at a very good price at this location over the weekend. Mykael was very transparent with about the details on the car. They also gave me a very fair price on my trade in. My one issue in dealing with this business was the amount of time it took for us to get in and out. We spent nearly 5 hours at auto nation. The majority of the time was spent waiting at a table for them to get financing numbers back. It wasn't a personnel issue as they had 20+ employees in the front. I don't know what the hold up was but it became very frustrating. Mykael is the man tho. I'd recommend as long as you're not in a hurry!

Hayden BolesMar 11, 2024

5

5 Star Bruno helped us out! Great customer service Please triple check paperwork. We had questioned the amount of the final price it didn't sound correct they explained a fee but failed to mention they included window tint we had no idea about. We had gone to view truck a month ago and already had tint why they would add it to contract without explaining is wrong. Messaged sales early today and still no response. Double check your paperwork for hidden/or unexplained fees.

Alissa PerezMar 11, 2024

5

5Stars for Bruno!! Good service and painless transaction!

Uwe TittMar 9, 2024

5

Sold our GMC Yukon XL today to Autonation North Freeway in Houston. Johnathan Garza was a great help and for me a great deal! This is the second car I have sold to Autonation. They are professional, fast, efficient and very courteous. I got a great deal.

Marcus SmedleyMar 9, 2024

5

I had a wonderful experience with this company I felt very safe and the transactions were very smooth. I thank Bett and everyone for their help and thank you for welcoming me I appreciate everything.

Deanna Harper GriffinMar 9, 2024

5

Went here on a limb and actually left with a nice vehicle within my range. Robert was very helpful and worked with me throughout the entire process as did the other staff members. Five stars, would definitely recommend 👍🏽

Clean BoiMar 9, 2024

4

sold my car to these guys, they gave me a high offer for my vehicle and after the in person inspection it was still pretty close to the original offer, it still beat any other competitors offer. the staff was friendly and they were very quick with the process, i was out of there within 2 hours. my only issue was that the price i was offered was changed, but not drastically. i would sell to them again.

ScadaMar 8, 2024

5

Automation made it happen for my family. Hit up David Salas and Juan. Thanks

ForeverJAY_Mar 8, 2024

5

Hi Mr.Xu has great customer service he done a great job with finding my dream car I’m Satisfied

Volanda ReynaudMar 7, 2024

5

Davian and Michael helped make the sale of our car smooth and easy. They honored the on-line price estimate, which made me very happy, having just walked away from a dealership low ball estimate.

Charles DunlapMar 7, 2024

5

Mike was a great help when I came in to sell my vehicle would definitely recommend to anyone looking to sell their vehicle.

slash quillMar 6, 2024

5

Bruno was a great sales rep . We handle business and was out at an exception time. We will most definitely be doing business here. Thanks to everyone in finance for helping me out.

Quintin WilsonMar 6, 2024

5

Really good company to sell they givme really good money for car thanks brett and michelle.

Ramiro MartinezMar 5, 2024

5

Alberto and David were very helpful. Made the transaction seamless and fast.

Mario GarzaMar 5, 2024

5

Robert A. Had amazing customer service, the entire experience went smoothly and we are very satisfied. I will definitely recommend to family and friends.

Hortencia PerezFeb 21, 2024

5

Summer was amazing, she really went above and beyond, I would highly recommend buying with her! She was super patient and understood my budget and what I was looking for. I’m from the UK so it was a longer more difficult process sorting my insurance but she resolved any issues and I’m really grateful for her patience! Buying a car for the first time is so stressful but she made me feel at ease and I was able to get the car I wanted within my budget on the day, highly recommend

GeorgieFeb 10, 2024

5

Great service! Michael was very helpful and offered a fair price for my vehicle.

Kim LazarusJan 31, 2024

5

Mike was very knowledgeable and get the process going very quickly.

DzungphamJan 27, 2024

5

Great sale and service by Autoanation Houston. Jordon and Cornell were very helpful.

Amondi WJan 23, 2024

5

I had a fantastic experience with Joaquin Anda from AutoNation. His dedication and professionalism were evident as he helped me secure a great offer for my car. Joaquin's expertise made the process smooth and enjoyable. I highly recommend him for anyone looking for exceptional service at AutoNation.

FahadJan 9, 2024

5

The finding of a 2004 Hummer 2 at this location on North Freeway was the best experience I have ever had with an automobile dealership. They sales representative was so polite, informative, honest, and new the ins and out of the Hummer and how to work a sale to my satisfaction. When I need another vehicle I will always give them a shot at finding what i want to buy.

Gene E. PutnamJan 3, 2024

5

Loved the service! I described what I was looking for and the type of payment I wanted to have. Before giving any other information he ALREADY had the perfect car picked out… FIRST TRY. How did he do it?! Loved the service and I LOVE my new car!!

Skyb______Dec 13, 2023

5

I Had The Pleasure Of Working With Alberto And His Team Today With My Car Purchase. My Experience Was Beyond GREAT. I Was Immediately Greeted Upon Arrival And The Process Was Smooth Sailing From There. Thank You So Much I Absolutely LOVE My New Car And I Will Definitely Recommend ALBERTO For Your Next Car Purchase At Auto Nation USA Houston.

Tee JohnsonNov 18, 2023

5

Walked into AutoNation to see a car they had advertised online and was helped by Jonathan Chahin. He made the experience great. There was no pressure, no hidden fees and after a test drive, I left with the car. I wish all dealership experiences were this easy and pleasant.

RJVM807Nov 13, 2023

5

Had the best car buying experience. Jordon was excellent. Thanks AutoNation staff. Will recommend AutoNation Houston to anyone buying a vehicle. Be sure to ask for Jordon

Rene BNov 11, 2023

5

Sales person was wonderful to work with. He made the experience pain free.

Lisa R.Nov 3, 2023

5

Big thank you to Mrs. Rochelle Nelson who made my life change. forex/bitcoin trade is really a complex one but with the help of Mrs. Rochelle Nelson strategy, I have been able to recover my lost in such a short while with just an investment and i was sure to withdraw within the week of my investment and it was wonderful. Contact now on Email:rochellenelson571@gmail.com WhatsApp:+13016159610 facebook"Rochelle Nelson

RH CeboorhNov 1, 2023

5

Great experience buying a used truck, very helpful the whole process.

YuttdubOct 20, 2023

5

We called at 6….got here at 7 and was out by 9:30!!!! Everything was so easy!!!

KMAC2016Oct 13, 2023

5

I had 1 day to buy a car. Took an Uber to AutoNation for the selection and reputation. Sales guy spent 4.5 hours with me, test driving multiple cars. I feel I got the best match on the lot (and a couple of other AutoNation lots in the area) for my needs and budget.

kttopstuffOct 11, 2023

5

I had a great experience at AutoNation USA Houston. David and Rashad were super helpful and speedy!! I would highly recommend visiting this dealership if you are looking for a transparent, easy experience.

Dana SchmittOct 7, 2023

5

5 stars all the way for Gabriel. Glad I asked a bunch of people who recommend AutoNation. I guess y'all gave a bunch here in Houston and I picked the right one. Thank you Gabriel!!!

William ViverosSep 30, 2023

5

I highly recommend AutoNation USA Houston! My sales rep, Gabriel Leon, was awesome - 5 stars all around!

Monica HWSep 30, 2023

5

Had an amazing experience with Bernardo! Would highly recommend working with him on your next car purchase, through AutoNation USA. Berni answered all our questions and went above and beyond for us, he is a 10 out of 10! He is super respective, extremely knowledgeable and even went out of his way to send me photos of the vehicle before I made the 3 hour drive. Thank you Bernardo for a wonderful car buying experience!

Mia.Dz16Sep 30, 2023

5

While doing a search on their website I inquired about a vehicle and received an immediate email and text message from salesman Jordan Briner. He was quick to be available exactly on time when I arrived and very transparent and informative. He was very knowledgeable on vehicles and the whole process with NO pressure. Very professional.

Peter E AlvaradoSep 25, 2023

5

My experience with Jordan Briner was great. He is very knowledgeable in this industry and really pays attention to what the customer wants in a car. He listens to understand versus listen to reply. He offers honest feedback and truly cares about getting you into a comfortable vehicle that works for the customer. I recommend Jordan to anyone because the customer comes first in his eyes versus closing out on a sale only.

Devin EnglishSep 25, 2023

5

I highly recommend Autonation USA Houston they have good quality cars and the staff was excellent they are straight up with the deal an no pressure to the client , I recommend Cesar Zapata he did a great job helping us out with our deal he is a man of word with what he promised and don’t forget he is also bilingual for those that need that help . One more thing I have bought many cars in different dealerships and I have never been out in such a quick time there service is fast and professional I’m very satisfied

Ovidio GomezSep 25, 2023

5

David at AutoNation USA Houston was great to work with. He was honest and informative and made this transaction much easier. Thank you David!

Kelli Davis UnderhillSep 24, 2023

5

Bruno Moreno did a great job. Not only did he answer my questions, he helped me purchase the vehicle I wanted. Thank you Bruno!

Isaiah SalaSep 22, 2023

4

Eric Aguilar is a young and bright sales consultant; wish I could say the same about the finance person and some persons sitting behind the island need more schooling on customer relations which they are in great need of.

Gonzalo GarzaSep 20, 2023

5

Fue una buena experiencia la que tuvimos exactamente personal amables cuidadoso súper recomendado gracias David salas ⭐️⭐️⭐️⭐️

Karen GomezSep 19, 2023

5

The best experience ever. I dealt with Mark Wade, Acquisition Manager at AutoNation USA Houston. He delivered as promissed, the offered the best price for my car. Everything was fast and easy.

Amy RainSep 15, 2023

5

I had a really good experience at Autonation Brett really took care of me I was in and out

Kevin WebbSep 8, 2023

5

From the initial contact I made on inquiring about an interested vehicle to walking out with keys in my hand, Robert Azango and Alan Schmitt answered all of my questions and concerns. I’m grateful for the hospitality and the timeliness shown in how professional my purchase went.

CJay McClenanSep 1, 2023

5

Davis and Cornell was extremely helpful, understanding and patient. They took their time in ensuring everything went smoothly for me. The process was smooth. Would recommend.

Azariah-Fola OlukotunAug 25, 2023

5

(Robert A)is a great sales representative he will get you Right and help you get in to the vehicle you want outstanding service and a honest person ask for him

Jeremy LunaAug 18, 2023

4

At first when we purchased my daughters car it was a complete disaster.. I understand it’s an older car so I had to take some loss.. Matt at Auto Nation Katy (service department) has been the most patient person as far as my daughters car getting repaired and helping us.. The warranty is a great warranty and without the warranty and Matts patience and help I wouldn’t know where we would be!! If you purchase a car from here make sure you get the warranty!! It’s a great warranty! I wish I had this kind of warranty on my own car! It’s not Auto Nations fault the car was just a bad car… Auto Nation and Matt really helped me to get the car up and running like it should!! Thank you so much Matt!! I don’t know where we would be without your help!! Miss Hopkins (White Mazda) 😉

Miss HopkinsAug 15, 2023

5

Very Good costumer service. Jonathan helped me and he was Great!

Raymond KingAug 14, 2023

5

Great buying experience. Straightforward, easy and quick. Thanks Devion!

Matt JonesAug 10, 2023

5

What can I say, top notch customer service. Brett B. made the whole process of selling my car seamless, no haggling, no headaches. Would definitely do business again with him.

Marlon RosaAug 8, 2023

5

Robert A. did a great job helping me find the perfect vehicle for me and my family! Thanks again Robert!

D Elyse WilliamsAug 5, 2023

5

gran servicio y amabilidad 👍

Jmanny Arteaga DiazAug 4, 2023

3

This is for Santa fe Hybrid, We have been told over the phone on the price adjustment and manager ( Justin Pack ) has set an appointment and once we drove they bumped up to 7k, and willing to come down to 4k. Basically there is not much clarity in the purchase so we had to go to other Hyundai Dealer in Arlington

Sandeep KAug 2, 2023

5

If you’re looking to buy a car, I would recommend this place. I’m giving it a five star⭐️⭐️⭐️⭐️⭐️ customer service on point helpful kind of funny people especially Kevi. He help me get a even better car than I originally wanted.

Asrial ReedAug 1, 2023

5

Where should I start first off my sales man Cornell did an extraordinary job he went to two separate dealerships to pick up a vehicle for me and took one back without complaining he made sure the vehicle I chose is the vehicle I’m happy with second the staff is awesome the general manager came out and spoke shout out to Ricky and the finance manager rashad this place has a very friendly environment and very clean this entire dealership deserves five ⭐️ 🌟

James BrownJul 29, 2023

5

They are awesome !!!!!!!!

Alexandre GrandJul 29, 2023

5

I needed help deciding on affordable and reliable car. Franco showed me many options and gave me honest advice. I loved my experience with him. He’s a fun guy on top of that!

ElizabethJul 29, 2023

5

Very Very good customer service good personally and will recommend any one who looking for a car Jamiall!!!!!

Sandra ParkerJul 27, 2023

5

I was helped by Lance and he was fantastic, great attitude and was willing to deliver my vehicle to me with a full tank of gas. Was a man of his word and kept me updated every step of the way.

Paul RodJul 27, 2023

5

I bring my car to sale , and I get the best attention whit Jonathan he offer me a really good price for my car, I really appreciate and recommend it.

Vall VelasquezJul 26, 2023

5

Jonathan Garza … excelente servicio 100 % recomendado

Salazar AlbertoJul 20, 2023

5

yes really friendly people. Johnathon and Justin helped me

Ariana SalazarJul 15, 2023

5

We purchased a vehicle from a sales site and we were connected as we got to the dealership to Devion Baker, we were on the path of a bumpy transaction, but we’re helped along by our sales staff. I had purchased from the dealership in the past and it was much smoother than this time! We arrived at a closure pre approved as we were and he brought us through to delivery in a shining fashion!

MotoxfunJul 15, 2023

5

I have purchased over 25 vehicles in my lifetime. I have dealt with many sales and sales managers through the years. I have never had such an amazing positive experience as a customer, and as a woman I felt hurt and valued and understood about the concerns that I had about the vehicle I was looking at. they went over and beyond to make sure that everything hit the marks that I needed. I valued so much that they were very transparent on their overhead cost on the vehicle so that I knew that I was getting a correct price. They also understood where I had a perspective on what my car was valued on for the trade-in, and they were great at compromising to find a middle ground. I could truly write an essay about every minor or for me. It was major thing that they did to make this a positive experience. I honestly don't know if I would ever want to go to anybody else to purchase a vehicle. The manager Allen is phenomenal at hearing and acknowledging and addressing concerns. He is eager to work with his clients to help make the process as smooth and easy for them. Franco was my salesman and he was such a treat to talk to and work with. I felt like he represented us very well and he was very honest about the things he knew, and didn’t know about the vehicle. He was not in anyway, arrogant or condescending, which I have run into so many times and purchasing cars. He was a gentleman with a wonderful, outgoing personality. Never did I feel pushed into this sale by anybody at AutoNation. I'm shocked to see that this location doesn't have higher reviews. It is incredibly clean and the people who work here are incredibly focused on satisfying the customer. In no way I did I get any perks for sending this review out. This is just my own personal perspective with no kickbacks. I mean if they wanna throw me a cookie I’m OK with that. 😂 I really hope that Allen and Franco get acknowledgment in this company. They are a huge asset.

CarSavyGirlJul 15, 2023

5

Jonathan garza was great, very fast great service.

Todd PhamJul 12, 2023

5

Good ask for Jonatan Garza

Jorge PortugalJul 11, 2023

5

Just moved to the area for work needed something that will get me around better than what I was driving. Eric contacted me after a online request. He was professional and helpful, considered my budget and made the process easy and efficient for my schedule. I came in to finalize the sale, Eric was incredible with the process. I'll be returning with future purchases.

Kady EllisJul 7, 2023

5

Jonathan garza 👍🏻👍🏻👍🏻 Great deal Very helpful

Moyo DelgadilloJul 6, 2023

5

Adrian was my sale representative wanna say thank you and happy 4 of July and thank you to the manager Erick and Julie

Tyish SmithJul 4, 2023

5

Robert A was my salesman and he was great 😊 I would recommend him to anyone.

Melba WanzaJun 29, 2023

5

Robert was a joy to work with. No pressure, no stress. He worked hard and patiently to get us a good deal.

SusanBeJun 27, 2023

5

Jay was great he did a great job

Tim MehrensJun 24, 2023

5

Great overall experience if u stop by get with Issac Salazar great person he deals in good faith super professional answer every one of my questions and concerns!

Steven SanchezJun 23, 2023

5

Our son bought his first car with Jose Bueno. Jose did a great job finding a car that will met our son’s needs as he heads off to college. The whole team at Autonation helped us get a great term and protection plan. This momma is feeling better about her son going off to college with a reliable car.

RocLugoJun 23, 2023

5

Amazing people. Work with you on your pricing. Very warm welcome. Listen to your wants . And try their best to get you the best offer

Jessica GlassJun 21, 2023

5

Me and my mother came in to trade in my car for a used car and were greeted by Hector. He was very professional and polite. He put his full undivided attention towards us and kept us updated on everything that was going on behind the scenes. He was very attentive and stayed with us the whole day while trying to find what I wanted. I would highly recommend asking for him to be your salesman if you visit the Auto Nation in Spring, Tx. This Auto Nation had exactly what I wanted and even more!

Catherine HansonJun 18, 2023

5

i’m glad we came to sell my mother vehicle are sales rep we awesome help us out good communication 👏 thank you Jonathan Garza

Delena CerdaJun 10, 2023

5

Service was a 10. Answered all my questions, very patient, super comfortable environment. I would definitely recommend this dealership. Thank you

Diana AldanaJun 9, 2023

5

Service was a 10. Answered all my questions, very patient, super comfortable environment. I would definitely recommend this dealership. Thank you

Diana25Jun 9, 2023

5

Ask for Cesar for a great buying experience.

Atalie Fairchild LovelessJun 2, 2023

5

Transaction was really easy. Alan was great!!!

Pedro ZaldivarMay 24, 2023

5

Alan made this process seamless! Very friendly atmosphere. Clean. Professional. We would definitely come here again and recommend it to our family and friends.

Kathleen Mate ThiedeMay 23, 2023

5

Brett was very helpful with the sale of my vehicle! Recommend Autonation for great customer service.

Robbie Thomas YovanovicMay 13, 2023

5

David was extremely helpful and transparent and kept me updated about services being made on my car. I appreciated all the help he has done as car salesman. It has been a great experience.

Alex AgudosiMay 9, 2023

5

Went to the location off of North Freeway and my experience was awesome! Valerie and Brett made the process of selling my car fast and easy. Mr.Barnes was attentive and wanted to earn my business and he fought to beat the initial price for my vehicle. Thank you Auto Nation USA!

Kasarena BatisteMay 2, 2023

5

Cornell and Isaac were great their customer service skills were out the roof they were friendly and made sure everything was good to our satisfaction and we highly recommend them to anyone!

Dontae HightowerApr 28, 2023

3

Edit: I'm reducing my review to 3 stars because upon car inspection at my mechanic, the car had two oil leaks, in engine and transmission. The leaks were not small, and dealer would not respond in a timely manner to my numerous requests to remediate the situation. I understand it's a used car, but they claim on their website that all their cars go through "rigorous inspection, worry free, and ready for the open road“, but for some reason 2 major oil leaks are not noticed. In summary inspect your cars very well before you buy from there. ****************************

Miownz28Apr 24, 2023

5

We had a great experience with Issac Salazar and Gabriel!!!! They went above and beyond to help my daughter get approved for a car. He reassured us that we will walk out happy and satisfied. For my daughter to have no credit at all this gives her an opportunity to build for her future. The down payment was reasonable and the monthly payments met her needs. Thank you again for giving her a start!!!!!!! Keep up the great work!!!!

Georgina NealApr 22, 2023

5

Very friendly staff and very clean facility. They had cars for all budgets from a 7k car to a 140+, will highly recommend to friends and family.

Juan GonzalezApr 21, 2023

5

The process was so smooth and offers are fair. Customer service from Mark and Brett was on point!! I would definitely recommend automation to friends looking to get top money for their cars.

Jaime VargasApr 19, 2023

5

I had a amazing experience with AutoNation! Brett Barnes was amazing in helping me ,Do yourself a favor and come here first don’t waste your time anywhere else

David CedilloApr 19, 2023

5

Elijah, went out above and beyond to make sure I was taken care of fast . He went and got my car state inspected himself , my car had a full tank of gas as well .He keep checking on me and my daughter through out the whole process . I give him a ⭐️⭐️⭐️⭐️⭐️ rating . Only issue I had was the gentlemen that did the paperwork. He not all that friendly . Not very welcoming feeling coming from him . Don’t know if it was a bad day for him or what .

Kellie CoxApr 17, 2023

5

Great Experience!!!gGreat experience & such a clean & friendly facility!!!! Customer Service was excellent!! Can?t say enough great things about my experience! I will highly recommend Auto Nation to all of my family & friends!!!

Jo Ann ArauzaApr 17, 2023

5

Great experience and Gabriel Leon best customer service, super attentive.We recently bought a car at Auto Nation and I am extremely satisfied with our purchase. The process was smooth and hassle-free, and the staff at the dealership were very helpful and knowledgeable. They answered all of my questions and helped us. Gabriel Leon was very informative. Hands down 5 stars on costumer service. We 100% recommend Auto Nation speak to Gabriel Leon very helpful.

ElizabethApr 16, 2023

5

Sold my car. Jonathan and Elena assisted me. They matched CarMax' offer and bought it same day.

Paul VerberneApr 14, 2023

5

If you're looking for your next car, make sure to make this AutoNation dealer on top of your list. They are 1st class customer service. Eli and the Management team were very professional, accommodating, and worked with me to make me happy. I got a great price for a super clean SUV. They have excellent cars priced lower than other dealers. I highly recommend them, and will definitely be on top of my list next car purchase.

Mike A.Apr 12, 2023

5

It was a great experience Zo made sure he got me exactly what i needed it was a pleasure working with him.

Henry DunnApr 10, 2023

5

My experience was exceptional and my salesman Cornell was great. He went above and beyond for my business, and got the deal completed quickly.

Cassandra ParishApr 10, 2023

5

Cornell was exceptionally helpful and considerate in my purchase of my 2018 Lincoln MKC. He went above and beyond. Please see him at AutoNation USA.

CassandraApr 10, 2023

5

I had a great experience with Jamal. I will definitely be back next year to purchase another vehicle soon.

Kayla SmithApr 9, 2023

5

I had a great experience with the sales representative Jordan and Justin. They helped making the car buying experience great. Helped me find my dream car and got me into the car I wanted.

Devion BakerApr 9, 2023

5

Had a great experience, place was clean. Everyone was so friendly.

Stu MykaelApr 8, 2023

5

Thanks to autoNation USA Houston team for all the the hard work that they did for me to get me the best deal possible, with the massive selection of preowned vehicle from small car sporty ,to big trucks. Clean facility. Friendly and professional stuff. Thank you Adam for the time that you spend with me and also explaining all steps trough the entire process. Finance was great very pleased with the rate that they offer me for my new Lexus gs460 , couldn?t ask for better . Will definitely do business again with them and would recommend them to all my friends and family. If you need a vehicle that fits your need with the best deal possible, got check with AutoNation USA Houston team , exactly Jamal a very great sales rep to do business with

Jules LimonApr 8, 2023

5

Was a great experience, the staff was very friendly and respected my wants and needs in a vehicle. Robert and Devion helped me find the vehicle of my dreams and made the process very easy for me. Would highly recommend this dealership.

Jordan BrinerApr 8, 2023

5

Great service overall. Great staff. Great attention to detail.

IsaacApr 8, 2023

5

Had a great time at Autonation USA Houston and with Tommy. I would definitely buy another car there.

David JuniorApr 8, 2023

5

Jordan was a great salesperson. He was very polite and professional. He was patient with us and we were very pleased to do business with him..... ⭐️⭐️⭐️⭐️⭐️

James PorterApr 4, 2023

5

Love this Place My Salesman Robert Worked with me and found me the perfect car for my needs and my budget. I highly recommend any looking for a new ride or looking to trade up to a new car. Their inventory moves very quickly so if you see it online you better get their very quickly like when they open at 9 am.

James HamiltonApr 4, 2023

5

Cornell and Devion was the best help anyone can ask for my name is Kevin and this was my first time coming to a dealership to get a car and these two guys was very patient and helpful to get me into something I could afford and like a lot so if y’all come to auto nation USA on 45 n and gulf back ask for Cornell or devion or both and they will get u what u need thanks guys

Kevin39Apr 3, 2023

5

Johnathan Garza is professional and a class act. Honesty and integrity!

Christopher RoachMar 30, 2023

5

Exceptional customer service. Our salesman Mr. McCullough was Very knowledgeable and patient. Great communication

VaNessa ShereneMar 27, 2023

5

Mr.Franco was amazing . Great service with helping my parents get my first car . I’m so excited!

Mallory RodriguezMar 27, 2023

5

Jordan Briner did a great job with helping me get the car I wanted today.

Troycell BettsMar 24, 2023

5

Devion Baker is the best I went to test drive some cars and he was so patient and kind. I would highly recommend having Devion Baker as your car salesman he’s the best.

Shana MillsMar 24, 2023

5

Devion Baker was a great help. He knew what he what needed to be done and got it done. The guy got us rolling the same day

Sean JohnsonMar 24, 2023

5

Had an amazing experience with Eric he took the time to explain things clearly and how it would all work out! Can’t wait to come back and make it Final! would definitely recommend you to work with and sort out details to family and friends!

Rasha Mubarak TahaMar 24, 2023

5

Mike DeCastro Help us get the best used car our family! If you want work with a professional ask for Mike. He will go above and beyond to make sure you get the right vehicle.

Javier SolisMar 24, 2023

5

If you need a vehicle this is the place to go. Jordan was great. Not only that but they are connected with multiple dealers. Definitely would recommend

Betts FamMar 24, 2023

5

He was very polite and very detailed

Bla vangMar 24, 2023

5

Héctor Andrade and Cesar Zapata from AutoNation USA Houston helped me and took the time to help me get into my Ford Fusion. Fast and ready to help.

Eduardo LopezMar 23, 2023

5

Had a chance to sell my car to AutoNation Houston. It was a quick process, and Brett Barnes gave me a fair price for the car.

Miguel Angel StonecipherMar 22, 2023

5

Robert A was wonderful and pleasant to work with. He even worked with us in the short time frame that we gave him. He was very understanding and tried to give us any and everything that we ask for as much as possible. He made the process fast and easy and enjoyable over all.

Shey JacksonMar 18, 2023

5

Jordan was very pleasant and helped me find my dream car

Tatiana RussellMar 16, 2023

5

I had a car to sell. That can be such a hassle. A neighbor recommended AutoNation, so I took my Jeep to them.I met Manny, who explained the procedure. I filled out a small form and he checked out the car. In about 20 minutes, Manny was back with an acceptable offer, more than I had expected. He was so nice and really listened to me. In a few minutes, I was leaving AutoNation with a check! He made it very easy and I would recommend him to anyone wanting to sell a vehicle.

Stephanie KennedyMar 15, 2023

5

Ask for Cornell, he’ll take good care of you!

Venita ArceneauxMar 11, 2023

5

Perfect attention, really good people, 💯 % recommended to everyone..

Roberto Chalate OrtegaMar 11, 2023

5

Brett Barnes was nice, super helpful and efficient at helping me sell my car to AutoNation. Great service, would definitely come back if any other services are needed in the further! Thank you Brett!

Shelly SheppardMar 8, 2023

5

Elena was a LIFE saver! she came thru in a wonderful way with purchasing my car from me. she was an absolute professional and treated me with such respect and kindness. I 100% recommend Elena and AutoNation for your car-buying and Car-selling needs!!

Jennifer Driscoll NicholsMar 6, 2023

5

I called Jonathan about selling my vehicle. When I came in we sat down and discussed what I was needing in order to sell my vehicle. Johnathan Garza got down to business and made it happen. After going to two other dealerships that made me wait for over an hour and not really even trying to get close to what I needed, coming to see Johnathan was the best decision I have ever made. He made the transaction very smooth and made me feel very comfortable during the transaction. Thank you Johnathan Garza for looking out. I will be back soon!!

Xavier PadillaMar 4, 2023

5

Bruno Moreno When I walk in he help me with finding me a Suv he was pleasant and got it done just what he said great service if you looking for a vehicle go to Auto nation

Tomalar GravesMar 4, 2023

5

A great place to shop for pre-owned vehicles!

ProMobile Inspections - Pre-purchase Vehicle Inspection ServiceMar 4, 2023

5

Francois was great he helped me through the process

HughettMar 3, 2023

3

I placed a NO based on my current experience. Up until Monday I hadn’t heard from sales about my repair for two weeks. He said he’d have to check for the part and when I come in I’d have to leave the car and get my own transportation. If you have weekly appointments like I do this is something to consider. He said he’d get back to me and Monday will be another 3 weeks plus the 3 with the original salesman. My next communication will be with the General Manager.

Carlton HanksMar 3, 2023

5

Got Bang for my Buck at this place‼️

Yaasha Denez WarnerMar 2, 2023

5

I went in there looking what I went for and got it best help you can get ask for Kevi he’s an awesome person and explained everything so well

Kevin SanchezMar 2, 2023

5

I went in to simply “look” at some cars but was quickly helped out by a wonderful salesman Devion. He was very knowledgeable and truthful in what I should get. He did a great job trying to jump through hoops for me lol. I must say I am loving my 2013 Audi Q5 I feel like I’m skating when I drive. Thank you so much for all of your help my guy! If you’re in the area stop by and ask for him, he’s THE MAN!!! &&when you go be ready to drive off the lot, oh and be cute because he’s going to take a picture after the PURCHASE🫠

Joonie B JonezMar 2, 2023

5

I went in to simply “look” at some cars but was quickly helped out by a wonderful salesman Deveion. He was very knowledgeable and truthful in what I should get. He did a great job trying to jump through hoops for me lol. I must say I am loving my 2013 Audi Q5 I feel like I’m skating when I drive. Thank you so much for all of your help my guy! If you’re in the area stop by and ask for him, he’s THE MAN!!! &&when you go be ready to drive off the lot, oh and be cute because he’s going to take a picture after the PURCHASE🫠

Destiny91jMar 2, 2023

5

Ready to buy , sell or trade your vehicle ?? I suggest you take a visit here first!!! Excellent customer service!! And they will get the deal done!!! MARK WADE is the man!!! I couldn’t be happier!!! So I strongly suggest you come see Mark!!!! Thanks again Mark🥰

Sonya GuidryFeb 28, 2023

5

Very professional and efficient. Isaac was a superb salesman. His care for his customers is amazing. Proficiency was an A+++ at the least. If I could give him a score of 1-5 it’ll be a 10. My wife and I were very pleased. Didn’t even know he was new. He will be the only person we work with in the future.

Tawana FranklinFeb 25, 2023

5

Johnathan Garza made the car selling process very simple and faster than I expected.

Amber RostaFeb 25, 2023

5

Cornell Lindsey was a great help; very friendly and helpful with the process. Kept me updated and through everything and helped me pick out the perfect car for me. Definitely recommend auto nation

Jasmine ColemanFeb 21, 2023

5

Steevens Paul the best ever he is passionate about what he does , make sure I got approved for my first vehicle and helps a lot , he listen and understands what you come to the dealership for kudos 💯💯💯

Phoenix RisingFeb 20, 2023

5

Robert.A was an amazing and compassionate salesman. He literally went above and beyond to get me into the vehicle I wanted. At one point I thought things weren’t going to work out in my favor. He literally got me approved for a beautiful 18’ GMC Terrain !!! To top it off he even offered to my son if he would like some lunch lol he is just a great guy who really cares about his customers and it truly helps with the process especially because buying a car can be a long process at times. Robert thank you for making this car shopping process a breeze!!!

Prissilla Batiste DewittFeb 18, 2023

5

Robert.A was an amazing and compassionate salesman. He literally went above and beyond to get me into the vehicle I wanted. At one point I thought things weren’t going to work out in my favor. He literally got me approved for a beautiful 18’ GMC Terrain !!! To top it off he even offered to my son if he would like some lunch lol he is just a great guy who really cares about his customers and it truly helps with the process especially because buying a car can be a long process at times. Robert thank you for making this car shopping process a breeze!!!

PRISSILLA DFeb 18, 2023

5

Thank you Mark Wade for getting me the best offer for my trade in. You definetly gave me more than what Carmax or the competitors out there had offer. Anyone looking to trade in there unit, ask for Mark!

Martin EspinozaFeb 17, 2023

5

They have great service and they help you with all your needs especially Jonathan Garza is a very good vehicle Acquisition specialist was have helpful. I give this place five stars.

Jose Sonia SalinasFeb 15, 2023

5

I recently purchased a vehicle from here, mykael helped me out and made the process a breeze. He explained everything thoroughly and he provided some awesome information about the vehicles I was interested in that I didn’t know, all of that really helped me narrow down my options and made my decision ALOT smoother than I thought it would be. He was transparent and communicative every step of the way. Ask for him for a wonderful experience!!

Damian SmithFeb 15, 2023

5

Cornell did a great job helping us in buying a car for our daughter. Answered all our questions and made the process smooth. Great job Cornell!

Vicki MarlerFeb 7, 2023

5

Great staff, great inventory, great financing options - what more can I say? THANK YOU AutoNation

Justin SotomayorFeb 7, 2023

5

Was a fairly painless process as far as purchasing a used car goes. Smooth transaction and very helpful and friendly group at this location. So the hiccup happened after returning home with the new vehicle, and realized I had a bad battery and my new (to me) vehicle would not start to go to work. But after reaching out to them, they provided a new battery and even gave me a tank of gas for my trouble. Thanks much! Will recommend & probably return as needed because of their willingness to help and friendly attitudes, Special thanks to Adam, Michael & Justin!!

nladonJan 26, 2023

5

Robert Azango is an exceptional sales associate. He really goes above and beyond for his customers.

Juanita Felicia CooperJan 19, 2023

5

Robert A. was a complete professional salesman. He listened to my needs, found the vehicles that I love and worked with the finance team to qualify me for the sale. Considering all my circ*mstance I will definitely recommend Autonation USA Houston as the need place to purchase your next vehicle be it a car, truck or SUV. When you enter the dealership ask for Robert A he is the best.

Oretha Bolee AzangoJan 15, 2023

5

Jordan Briner was a awesome Salesman walk us thought the steps of purchasing a car, also as a first time buyer. Would definitely recommend going to him for any help on purchasing a car.

Dranalon BurnettJan 7, 2023

5

Adam nouam the best salesman at AutoNation he will do everything needed to get the job done and will definitely have you leave with your keys the same day. And he also has perfume customer service even while waiting and signing all of your paper work he will keep you updated with absolutely everything and will tell you everything you need to know.

Take Sumn PolkaJan 6, 2023

5

Adam is a great Saleman he gets the job done

Sans J NawfJan 6, 2023

5

Great customer service. Have bought 2 cars from them.

Mark GibsonJan 6, 2023

5

Great job Jonathan Garza❤️❤️❤️❤️❤️❤️🙏🙏🙏🙏

Dora McCrawJan 6, 2023

5

Jonathan Garza. Excellent Job..Thank You Very Much..

Eliseo MadrigalJan 4, 2023

5

Bought a pre-own vehicle From 2 excellent salesperson name Devion and Jordan, the 2 gentleman was very helpful , any questions you asked they answered very quickly.I had a great experience with them. Thanks

Kasie LuuJan 3, 2023

5

Cornell is an awesome salesman and gave excellent customer service. Definitely recommend

Michelle Lee WashingtonJan 2, 2023

5

Was looking for a vehicle and Tonja helped me out every step of the way very helpful and nice.

Mike RiosDec 29, 2022

5

Great experience, very professional sales team , finance friendly, clean facility. Huge selection on preowned vehicle . Will recommend all my friend’s and family.

Ayoub NouamDec 28, 2022

5

Great customer service from start to finish

Mary RuszkiewiczDec 26, 2022

5

Great dealership!! Great staff!! Great selection of cars!!!

Tommy KirkDec 23, 2022

5

Was a wonderful buying experience, I loved working with my sales person. They took great care of all my wants and needs.

Jordan BrinerDec 23, 2022

5

Purchased my BMW December 13th. The team worked hard and fast to get me my car once again thank you. 🌹🌹🌹🌹 I’m finally happy with a new car

Rose 🌹Dec 21, 2022

5

Jonathan garsa muy buen vendedor y excelente servicio al cliente gracias

Cristobal GarciaDec 20, 2022

5

Hector was a great salesman has a lot of patience with us on today and I greatly appreciate him for that

Destiny BrownDec 17, 2022

5

adrian was helpufll to get me my suv i wanted😀, they wore fast and easy , i will always recomed them to shop here , thank you

Melisa NavarroDec 12, 2022

5

Tonja Howard was amazing! She helped us every step of the way. She was very patient and kind. Helped get us into a beautiful Jeep Cherokee that we absolutely love. Thank you Tonja for being so kind and providing excellent customer service!

Barbara BeeneDec 10, 2022

5

What a great experience I had with this Dealership and Tommy!! Would definitely buy another car from them and Tommy!! And the dealership was super clean and organized!

JuileNov 29, 2022

5

Robert he is great person helped us with the car thank you.

Isaac RamirezNov 26, 2022

5

Took our old vehicle to AutoNation (North Freeway location), based on a quote this morning. We had a quick, painless, and friendly experience with Brett, and left happy as could be!

Heather SheiveNov 26, 2022

5

Excellent Guy to work with made everything easy and they have so many Affordable Vehicles !! I LOVE AUTONATION

Devion BakerNov 26, 2022

5

Great Pleace fast service you'll definitely get your full price on your vehicle,, Great staff member and Thanks to Brett and Elena

Matias MoralesNov 23, 2022

5

Sales staff was super professional, management was competent on our family needs! Can’t wait to buy our next car from Autonation USA Houston! Great experience

ChrisNov 23, 2022

5

Robert is an awesome sales guy. He helped us with buying the car we wanted. He also helped with getting a good trade in for our old car.Would recommend to consider him for buying a car from AutoNation.

Archana ShekatkarNov 19, 2022

5

They have great deals and awesome customer service. I would recommend them to anyone. George Schultz was the best finance manager we have came across and we have purchased a lot of vehicles. He was very knowledgeable about his products and how to make your payments with the bank. Make sure you ask for George Schultz when you go to AutoNation USA Houston! Zo was also amazing as my sales person!

Elise-Arby Carlin Jr.Nov 11, 2022

5

My shopping experience here at AutoNation was amazing! Rafi and Julian got me the exact car I wanted and made it affordable! I will be recommending this dealership to everyone I know

GearyNov 8, 2022

5

I had an amazing experience as a first-time car buyer here at AutoNation USA Houston. Hector Andrade helped me out through the whole process of purchasing my 2021 Honda Civic and it couldn’t have been easier. 10/10 experience.

Stephanie AlvarezNov 7, 2022

5

Fair deals when selling a car!!!

Herbert FisherNov 2, 2022

5

My Experience was great working with Elena. She was very helpful and after going to 3 other places for an appraisal I found that AutoNation offered the top dollar! Way over what the others were paying. Thank you AutoNation!!!

David BerdeguezNov 1, 2022

5

I was looking for the perfect vehicle to fit my needs and I received excellent customer service from the sales person Cornell and George S., who was the finance manager. They had an amazingly large used inventory selection and great finance and warranty options to choose from! I walked away so happy with a beautiful used 2017 Nissan Pathfinder! Hands down one of the best decisions I’ve made when purchasing a car in years! I would definitely recommend AutoNation USA Houston if you are looking for friendly, well informed and courteous people to help you get the best vehicle! Kim L.

Kimberley LewisOct 28, 2022

5

awesome . Robert A was awesome with his assistance. 10 out of 10

Ethan HortonOct 20, 2022

5

If you’re looking to sell your car go see Brett on the North freeway. He was so easy to work with and his appraisal for my car was definitely the best in town. I shopped around and his offer beat the competition by a mile.

Cindy SheffieldOct 20, 2022

5

Wonderful experience Thanks to George Schulz- CFS Manager , best customer service ever and all questions answered, Thanks A Million

Carlos PlanchartOct 19, 2022

5

I bought my first car here and had an amazing experience! Mykael was very professional, helpful, and patient. We were able to go through their used car inventory and I must say, AutoNation USA Houston has great deals and a huge variety of vehicles. I ended up financing with the help of their financing department. They were able to get me an amazing interest rate and a low monthly payment! If you are purchasing for the first time or just looking to trade in and get a different car, I definitely recommend AutoNation USA Houston. Great vehicles, great prices great people!

Damjan DimitrovskiOct 19, 2022

5

Brett was Great!! He was kind and very helpful with the whole process made sure I was taken care of Great man.

Jeffrey HuffstutlerOct 15, 2022

5

Adrian was fantastic, he help me get a vehicle that was outside the state and he brought it to my house, George and Chris the manager both make it real for me, my first Mercedes-Benz it took then such a short time to bringing and finish everything , would always come back here again recommended to my friends and family to come here to autonation usa Houston and ask for Adrian really

Yelle WilliamsOct 13, 2022

5

Robert A is the best salesman.He’s consistent and very very professional.I had a great experience with Robert .Look for a car ask for Robert A he get the job done.

Lakresha GilderOct 13, 2022

5

Adrian & Damjan are amazing salesman! We came to this location about 3 times, having a difficult time finding a a vehicle that we liked & fit in our budget. We were starting to lose hope when we got a call about a new vehicle they just got & surprisingly it met our expectations. We were able to get approved for financing & I must say they went above & beyond to help us finish this deal at an affordable price. I highly recommend this autonation location for anyone with a low/high budget. They got something for everyone & will not sell you just any vehicle to make a sale.

Candy PolleyOct 11, 2022

5

We worked with MYKAEL STEWART and he was awesome, he stayed with us the entire time until we found the car we liked ,he crushed numbers and made sure we had the best offer available, I would recommend him if you’re in the business of looking for a vehicle….once the process was ready who dealt with mo he was awesome and very knowledgeable!!!! Check out this location

Jasmine HartOct 8, 2022

5

Amazing experience and team helping me able to get the vehicle I wanted at the price I wanted best car buying experience I’ve had so far

Jeovanni GonzalezOct 7, 2022

5

I needed to sell my car in a hurry and Brett made that happen. He was super friendly! So hassle free!

Sarah BaldwinOct 1, 2022

5

Damjan from AutoNation was 10/10 so cool laid but can get the job done definitely would send anybody and everyone too him I was look at 2011 benz E350 super nice even tho we had deal he was super understanding definitely would come back to my guy purchase another car from him go check him out

Sav EligioSep 30, 2022

5

Cornell and Adam this was my first time buying a car I was very nervous at first but the gave me several financing options and the two salesman who helped me made it very easy for me to make my decision autonation USA houston was the best decision I made in purchasing my vehicle

Lindsy RossellSep 29, 2022

5

Cornell is great! He helped me find the perfect everyday car. I am a busy lady and with his help I am so happy to get back to my life. He provided outstanding service and I’m so happy I took a chance on this location. I also had great help with George. They worked as a team, which is another thing I admire about this place. The service here is amazing. Everyone serviced with a smile and courtesy. They helped me to get the best deal with amazing patience. They went above and beyond! I am very pleased to recommend Auto Nation USA to all of my family and friends.

Jasmine RaeSep 29, 2022

5

As a first car time buyer I was fortunate enough to be served by Damjan from AutoNation Houston USA. I was instructed how to fill up the credit application and financed my first vehicle successfully. Make sure to look into the extended warranties, they are worth the price! Thank you Damjan, and the whole AutoNation managerial team, I will make sure to recommend you to both my friends and family.

Sinisha GjorgevikjSep 28, 2022

5

Had the chance to purchase a vehicle from Damjan. He was able to assist me throughout the process. AutoNation USA Houston was the only dealership that cared about my needs and made sure to go over and beyond to secure me a good finance option. They have a huge variety of used cars and amazing deals for them. Very professional and helpful dealership. Thank you Damjan.

Paco SortoSep 28, 2022

5

Had the pleasure of working with Damjan and would recommend him 100 times over! Thank you for the fantastic knowledge and service!

John DitizioSep 28, 2022

5

Loved the experience I had shopping for used cars with Tommy and the Autonation team. I would definitely highly this recommend this location to everyone!!!

Mike G.Sep 26, 2022

5

Bret was really helpful and really nice salesman and kept his word I walked out with a smile I DEFINITELY RECOMMEND THIS PLACE TO BUY A CAR OR SALE YOUR CAR!!!!! THANK YOU AUTONATION

EL FloresSep 24, 2022

5

Jonathan Garza gracias por el excelente servicio, rápido y muy amable

Karina GonzalezSep 23, 2022

5

Jonathan Garza was very fast and attentive recommend him 100% he beat Carnac’s offer and gave me much better services.

Nohe OrellaSep 17, 2022

5

We came into Autonation to see our options with selling our vehicle to help us out financially, not thinking they would pay it off completely , they Did just that !!! Brett from Autonation USA Houston was absolutely 5* customer service and wouldn’t stop until he made sure we walked out satisfied ! I would completely recommend this place and to speak with Brett , will for sure be doing business with them again. Thank you Brett from AutoNation USA Houston !!

Floyd MarshSep 17, 2022

5

DAMJAN GREAT SALESMAN REPRESENTATIVE He helped me if all my concerns and worked with what I got. AND GOT ME APPROVED.

Oscar Castaneda RamSep 13, 2022

5

My experience with AutoNation USA Houston as of yet has been fantastic! Damian, my sells rep is knowledgeable and patient. Thank you!

Mel MeadeSep 10, 2022

5

We scheduled an appointment with Damian, he was a lot of help! A very positive experience all around

Stephanie FrizzellSep 6, 2022

5

Scheduled an appointment with Damian and was very pleased with experience

Michael FrizzellSep 6, 2022

5

Damjan was very helpful and friendly. would recommend Auto Nation Houston if you need a car.

Barbara Goetz McLainSep 5, 2022

5

Brett and Jonathan made the process smooth!

Nelson RiveraSep 3, 2022

5

Damjan was amazing! He really helped me with getting a car that was in my budget. I’m really grateful for his enthusiasm

Crissy DavidsonSep 3, 2022

5

I had Damjan help me, he was very knowledgeable about the vehicles I was looking into and provided excellent assistance. I’d definitely recommend going back to him in the future. Thanks.

Blake HensonSep 3, 2022

4

They are a very friendly bunch with out high pressure sales people.

Dennis and BrendaSep 1, 2022

5

Excellent service, especially from the salesperson Damjan!..he did a great job showing us around and explaining everything.

Viktor TrickovicAug 28, 2022

5

Damian provided me with great service. I was a purchasing a car for my son.

Orlando RodriguezAug 27, 2022

5

Damian was a great and easy to work with. Only ask for him.

Michael StaffAug 27, 2022

5

very pleased with Damjan from the beginning to the end, it was great to work with him, very easy and very honest. Great service and great price. thank you Damjan and AuroNation.

Aleksandar Irena DimitrovskiAug 26, 2022

5

Damjan, was extremely helpful. He went above and beyond to help me with finding a vehicle, even though the vehicle wasn’t present. He showed me other vehicle that could have matched my desire. He is informative and kind. We need more of Damjan in the car sales industry.

Thomas NguyenAug 24, 2022

5

Damjan was knowledgeable and friendly. We are glad we had an honest salesperson. Please ask for Damjan whenever you are at AutoNation Houston USA.

Nathaniel MosherAug 24, 2022

5

Damjan and the entire staff at Autonation on North Fwy in Houston, Tx. They’re a top notch team and recommend anyone looking to purchase see Damjan!!

Michael Todman Sr.Aug 24, 2022

5

Damjan Gracias por ayudarme Y por el buen trato

David ArreolaAug 24, 2022

5

Damjan and Rashad were very helpful and nice I recommend anyone who look for a Vehicle stop by and seeing them at automation USA

Cane Quincy JonesAug 16, 2022

5

Jonathan was very professional & helpful & got us a great deal!!! Highly recommend Auto Nation to buy or sell your car!!

Jo-Ann ArauzaAug 13, 2022

5

Damjan was very helpful in getting me into a vehicle would recommend coming to him for help.

Victor CarranzaAug 12, 2022

5

Elena was awesome, very friendly and informative with the whole deal. Thanks Elena and Marc.

Shirley FloresAug 11, 2022

5

Damian provided me with great service. Pleasure working with him, he provided me with factual evidence, and I believe down to earth honest.

Emanuel DeasonAug 11, 2022

5

Nice environmental, very clean, excellent customer service.

Raquel Ellie IbarraAug 10, 2022

5

Salesman (T Kirk) was great. So was Sale Mgr. (Justin). Had problem when vehicle was picked up and discovered engine was Bad. Had the Warranty Purchase, and even though it took 8 weeks, a NEW engine was installed and they made it right. All employees were helpful, and the only thing I had issue with was not being kept in the loop by the Service Mgr. Just a phone call would have been nice. Otherwise, I recommend AutoNation USA if you are looking for a vehicle. The warranty by Assured Warranty authorized a complete engine replacement and made it GOOD ! Get the warranty if at all possible. Nice to deal with an HONEST Dealership !!!

CecilAug 8, 2022

5

Purchased a Truck, turned out he engine was bad, but had purchased the Warranty. The Employees were Great, Salesman was terrific and constantly stayed in contact with me. Warranty was honored and engine was replaced. I was patient, but truck ended up being totally repaired. Sales Mgr was very helpful also. Work with them and you will get treated Right

CecilAug 8, 2022

5

Damian was very helpful and patient and also gave a break down on all the amenities and also was sweet and kind.

Xaiden Lee RobinsonAug 4, 2022

5

Thank you jonathan garza for making my experience good an easy. He purchased my truck an was patient, will recommend anyone to him if y’all want to sell ur car or suv.

Jake CornejoAug 4, 2022

5

Damjan was the best! He was patient and knowledgeable

Ashley AllenAug 4, 2022

5

Huge thank you to Jonathan Garza and his amazing service in helping me sell my vehicle. Patient and knowledgeable, I was in and out payment was deposited straight in to my account through Zelle. You got a car and looking to sell - ASK FOR JONATHAN GARZA!!

Alexandria NykkyAug 4, 2022

5

Damian was very helpful, made sure all of our questions and concerns were answered & taken cared of. if yall go, please ask for my guy!

Chris TeyAug 3, 2022

5

damjan at northwest was very welcoming and informative. he kept me up to date on everything that was going on throughout the process.

Colleen L ColcaJul 29, 2022

5

Damjan was a great help, made the process light as possible , great conversationalist also with this being the first time at autonation it was a great experience.

Oso GeoJul 28, 2022

5

Damjan was very helpful very caring listen to us when we asked questions I highly recommend him when coming here and buying a car .. thanks Damjan we will be back

Maria Elvia EscobedoJul 28, 2022

5

I had the pleasure to purchase a car with the help from Damjan Dimitrovski. I have no words to express my gratitude towards his service. Definitely recommending AutoNation Houston to my friends and family. Thank you!

Bishop Robert DobbsJul 20, 2022

5

Yesterday was one of the best days I’ve had in a while! Brett Barnes at Auto Nations Houston greeted me straight through the doors with amazing customer service and patience helping me to find my new vehicle. I lost my husband last year and this was the first time doing something on my own. He never rushed me or made me feel uneasy when we looked over several vehicles. He simply smiled and said I can find another one for you, we’ll get the right one. Mr. Barnes was simply amazing!!!!

Jackson TyJul 9, 2022

5

Brett Barnes was a true gentleman and went beyond good salesmanship to show actual determination and caring. Be sure to ask for Btettvto help you. Wayne Allred

Wayne AllredJul 6, 2022

5

Keep your hope alive and never lose your faith, My gratitude and appreciation to MRS BRIANA WILKERSON, who showed me sincerity and gave me reason to invest more in binary and forex trading, my first 7days trade of $1000 that I make a successful withdrawal of $11,750 I never knew i will come across such a straight forward person online. Ever since BRIANA started managing my account, I haven't experienced any regrets in binary options, Though i lost a lot when i started but she cleared my debts since i met her, I have always been smiling, i feel so much happy each time i get my payout. Feel free to give her a try, contact her via; Email:brianawilkerson008@gmail.com WhatsApp:+1(213)921-1614

Sboniso MakhazaJul 2, 2022

5

Wow where do I begin…Hands down the best dealership I have been to from start to finish the process was smooth and easy…My car salesman Tommy was the most honest,easy going, patient and went to bat for me no negative energy at all just amazing all around, trust me you want be disappointed.The CFS Manger George great energy very easy going, made the process so easy and very understanding.Justin always made sure I was good,friendly and also easy going.The energy in the dealership was on point from the time I walked in til the time I walked out.I would recommend this dealership you want be disappointed.

Thomascina ShepherdJun 11, 2022

5

Jonathan Garza fue excelente muy rápido y amable.

Zambrano ZambranoMay 18, 2022

5

Jonathan Garza fue rápido Todo excelente muy buen servicio

Santos GuillenMay 14, 2022

5

Jhonatan Garza excelente atención y amabilidad. 🤟

Mvz Armando GuerreroApr 27, 2022

5

Jonathan Garza: hizo un excelente trabajo. muy amable 🙂 salí bien 😀

Iris HernandezApr 20, 2022

5

Brett worked with me from start to finish, made everything very easy and understood exactly what I wanted. He even sat with me while we worked through loan account access and payoff values. Thank you for a relaxed experience.

RobMApr 20, 2022

5

Jonathan Garza at AutoNation USA Houston was great very honest and fast took really good care of me in the process of selling my truck he is the definition of great customer service 10/10 would recommend.

Carlos Vadimir Ramos MorejónApr 11, 2022

5

Zo was a very nice sales person, patience and not pushing me to buy my SUV.. He answered all my questions and guided me in the entire process on buying the SUV. Even that he was off the day that I was picking up my SUV he was checking if I was ok getting my SUV. The entire team was very nice to me and the financial team was very patience as well. I had bought around 45 cars in different dealerships in my life and this dealership has been the best experience in buying a vehicle

DiazApr 9, 2022

5

Entire team works to make the Buying process simple and easy.

ChrisApr 2, 2022

5

Fast and easy, picked out the car on a Monday and it was delivered on Tuesday. Hector Andrade the salesman made it easy to test drive and complete the sale.

ScottFeb 22, 2022

5

The experience was like no others we had an amazing help from Hector Andrade from AutoNation USA Houston. He was very kind and tried to find anyway to help us we were going to walk away without any car because the one I came to look at was under maintenance unfortunately. But he suggested if we wanted to look at other cars so we wouldn’t have wasted our time and there it was the car he suggested. The car was amazing I loved it I was really happy that he didn’t just give up on me and let me walk away because I could’ve regretted it for my whole life.

LuisFeb 21, 2022

5

When a customer shows a pre approval letter from capital one or any other bank you are affiliated with. You should give the customer that rate and not try to make more money off them though the interest rate. For example I qualified for an 8.2% with capital one for this vehicle. But your finance department came back with a 12.9%. I had to fight to get it down to the 9.8% I ended up with. This practice is frustrating and bad service. The manager reached out to me a few days after I made this review. Tried to explain what happened and said he would talk to the people at the dealership so this wouldn’t happen again. It was definitely a nice gesture. I you should do your research. Before going here or any dealership about what interest rate you qualify for. Make sure it’s for a specific vehicle before accepting any offer they give you.

Justin RussellFeb 2, 2022

5

Jonathan was really easy to work with. Did not pressure the sell, and was willing to help me reach the payments that I wanted.

Brian SeverinoJan 24, 2022

5

My experience at AutoNation was great. The salesman Robert Johnson greeted me upon my arrival and was very friendly. I would definitely recommend Mr. Johnson to anyone that is looking to purchase a vehicle through AutoNation.

Shaun ChapaNov 22, 2021

5

Staff are very professional and organized made the process go by super smoothly best car buying experience I’ve had in a long time Justin and my sales person Robert were very attentive and patient.

Julian LimonNov 19, 2021

5

Robert was very helpful when i came in the other day, answered all the questions I asked and was very patient.

VictorianNov 19, 2021

5

I came into the dealership not knowing what to expect immediately I was greater with the warmest welcome to the greatest dealership on earth and from that point on my experience was nothing less than amazing friendly staff helpful managers and caring finance team and a awesome General manager I recommend everyone searching for a vehicle to come here you will not be disappointed!!!!

Mr. CNov 10, 2021

5

This is my second time purchasing a vehicle with AutoNation and I always get my cars serviced through them. I have nothing but positive things to say. Cornell and Rashad were awesome to work with. Honestly the entire store is filled will professional, helpful and super cool staff. I loved my previous AutoNation car, no problems, I just needed to upgrade to an SUV, I will continue to be a repeat customer. You can confidently trust and buy your cars here!!

Ashley PrideNov 9, 2021

4

The value for my car and the politeness of the staff was great. However I booked a 9am apt and the person o was seeing didn’t show up until 10:15 and someone was Had to step in.

MiniplankNov 5, 2021

5

We had very professional and courteous help with selling our vehicle. Our representative was named Jonathan Garza that we worked with. He was fair and fast. Very good experience Lonnie and Jackie Jenkins

Jackie JenkinsNov 3, 2021

5

great experience selling our truck thanks jonathan garza best rates!🌟🌟🌟🌟🌟 good costumer service the process was super easy best rate over five different companies around

gemaNov 1, 2021

5

Mark and Chris T. were very helpful and made this process so easy. AutoNation was also the highest buyer versus all the other quotes we received. We will definitely think of AutoNation next time we are buying or selling a vehicle.

Gabby WilliamsSep 22, 2021

5

I sold AutoNation my vehicle and was very pleased with the process. I was able to have the car appraised online and receive an offer before I ever set foot in the dealership, which helped to set expectations. Chris and Jonathan were great to deal with, and handled the transaction professionally and quickly. I was in and out in an hour and Chris even arranged transportation home for me. I would recommend AutoNation to anyone looking to sell a vehicle in Houston.

MT_HoustonAug 23, 2021

5

I had been looking to get into a bigger SUV. I found one that I liked at AutoNation, made an appointment and was in and out in a matter of a few hours. Gabriel was very helpful and has even checked to see how I was enjoying my purchase.

Miesha BrownAug 14, 2021

5

I had been shopping for a clean Mustang Convertible for a couple of weeks to replace an older one. I changed the search parameters up 1000 dollars and a clean 2010 V6 Convertible popped up at Auto Nation. I contacted the dealership to confirm it was there and set an immediate appointment. My salesman was Gabriel Leon. We walked around the car and did a test drive. During the drive I found no mechanical issues except for the drivers windshield wiper being lose. The car had a pretty decent fender ding which Gabriel Sai would be repaired at their body shop. I placed my deposit and while work progressed in the coming days did the paperwork. The repair was great BUT the detail/make ready shop failed to remove all the overspray from the fender repair. Had I noticed that I wouldn't have taken delivery. Otherwise Gabriel and Auto Nation N Freeway Houston were great to deal with. My only complainants would be the make ready lack of quality and that my drivers seat doesn't work. After about 4 hours hard work in my garage I was able to get most of the overspray off but am still working on the paint tape lines.

Sam LynchAug 13, 2021

5

I had been shopping for a clean Mustang Convertible for a couple of weeks to replace an older one. I changed the search parameters up 1000 dollars and a clean 2010 V6 Convertible popped up at Auto Nation. I contacted the dealership to confirm it was there and set an immediate appointment. My salesman was Gabriel Leon. We walked around the car and did a test drive. During the drive I found no mechanical issues except for the drivers windshield wiper being lose. The car had a pretty decent fender ding which Gabriel Sai would be repaired at their body shop. I placed my deposit and while work progressed in the coming days did the paperwork. The repair was great BUT the detail/make ready shop failed to remove all the overspray from the fender repair. Had I noticed that I wouldn't have taken delivery. Otherwise Gabriel and Auto Nation N Freeway Houston were great to deal with. After about 4 hours hard work in my garage I was able to get most of the overspray off but am still working on the paint tape lines.

Sam LAug 13, 2021

5

I had been shopping for a clean Mustang Convertible for a couple of weeks to replace an older one. I changed the search parameters up 1000 dollars and a clean 2010 V6 Convertible popped up at Auto Nation. I contacted the dealership to confirm it was there and set an immediate appointment. My salesman was Gabriel Leon. We walked around the car and did a test drive. During the drive I found no mechanical issues except for the drivers windshield wiper being lose. The car had a pretty decent fender ding which Gabriel Sai would be repaired at their body shop. I placed my deposit and while work progressed in the coming days did the paperwork. The repair was great BUT the detail/make ready shop failed to remove all the overspray from the fender repair. Had I noticed that I wouldn't have taken delivery. Otherwise Gabriel and Auto Nation N Freeway Houston were great to deal with. After about 4 hours hard work in my garage I was able to get most of the overspray off but am still working on the paint tape lines.

Sam LAug 13, 2021

5

Chris Tansiongco was very helpful and got us a deal without no hassle. Highly recommend him!! Thank you Chris!

Cristianna JoseAug 3, 2021

5

Jonathan Garza and Chris Tansiongco were extremely friendly, fair, and helpful throughout the sale of our Jeep Grand Cherokee and was a pleasure to work with. We are extremely happy with the sale price they offered. The process was great and working with Jonathan made the transaction go smooth! Definitely will think of purchasing a vehicle down the road!

Leslie R.Jul 24, 2021

5

I highly recommend this place to anyone looking to sell/buy a car! I worked with Chris Tansiongco, he made the process extremely smooth and efficient.

Amber NicoleJul 12, 2021

5

I just drove home in my new used Honda Crv Hybrid. when it came time to purchase a newer vehicle I had my eyes set on the Honda CRV Hybrid and had test drove a new one. my husband reached out to Cesar Zapata to see if we could find a deal with out compromise for me and boy did he pull through!!! I could not be happier with my purchase. Cesar also linked me up with Chris Tansiongco who assessed my old car and gave me a great offer. He told me all the things my mechanic had told me so I knew it was honest and fair. these two are amazing there at this location and when it comes time for a new vehicle again, I just hope they are still around! Thank you so much to the both of you for all the help and communication and commitment you gave me as a customer.

Chanel SandovalJul 8, 2021

5

Everything went alot better than I expected

Mike wisdomJul 4, 2021

5

I needed to sell my car and wasn't having luck selling it myself. I went to AutoNation and they were very friendly and helpful. Chris helped me understand everything and provided a generous offer for my car. I highly recommend visiting them when you need to sell your car.

Keith LorensenJun 30, 2021

5

Incredibly efficient, fair valuation, and kind. I needed to sell my car on short notice and AutoNation was the best place I could find. I tried others like CarMax with horrible results. I strongly recommend coming here. Chris and Mark are particularly exceptional.

Jullian DuranJun 30, 2021

5

Thanks Chris & Jonathan for a smooth & easy transaction!

David D.Jun 26, 2021

5

Chris and his team were very professional. The experience was Quick, Fast and Easy.

John chapmanJun 24, 2021

5

Jeremiah and the finance team really did right by us! Never pushy and always accommodating, would definitely recommend!

Eric martinezJun 24, 2021

5

Tony, salesman, has left in me a good image of AutonNation on N. Fwy by his professionalsm, real customer caring and respect. Tony is an asset that will draw more customers to AutoNation by his different way of influencing of purchase: Trust and Sincerity, Focus on mutual interest.

Veronica JonesJun 20, 2021

5

Defiantly coming back for my next vehicle purchase

Michelle romeroJun 20, 2021

5

amazing experience.. took little longer with me. I have a bad credit and they got me the best deal ever. thanks to Brandon Matura. he took care of me. he was polite, respectful and very honest. and the most important part is that he was very super 150% honest with me. you don't get honest salesman people around on this days. thank you Brando and thank you Autonation.

Gilberto PinalesJun 17, 2021

5

I had a great experience chris tansiongco was amazing at helping me with process of selling my car

Linda Faye AndersonJun 12, 2021

5

Excellent. Very help full chris has been

Nitin0912Jun 5, 2021

5

Cesar was wonderful. He got me in and out real quick, will definitely buy from him again!!!

Cora HydeJun 3, 2021

5

Great customer service fast and made the process super easy.

Jessica RangelJun 1, 2021

5

My Name is Mike DeCastro, i’m Sales Representative at Autonation USA Houston, my goal is to provide fast and friendly service to all my clients. If you are looking to have fun while you purchase your new vehicle Ask for Mike! I will make sure to provide you and your family with a efficient and smooth service. We have a great selection of vehicles that cover all price and needs

Michael DeCastro CedeñoMay 31, 2021

5

I had a great We’ll Buy Your Car experience with Chris Tansiongco. He was friendly, knowledgeable, and efficient. The entire process only took about 30 minutes and I had my check. I am so happy with Chris and AutoNation!

Julie Evans JohnsonMay 31, 2021

5

Mark Wade did a great job on helping me tried to get me in and out quickly.

Americo F AguilarMay 26, 2021

5

Mark Wade Did a wonderful job in helping me sell my car they gave me a fair price and I plan on doing business with them next time I buy a car I highly recommend working with mark and his wonderful staff.

Americo AguilarMay 26, 2021

5

Aurelio was just simply awesome and I am so glad to finally get a great deal on a new vehicle.Again Aurelio was just fantastic I thank him so much

Bryant CherryMay 4, 2021

5

Cornel is such an amazing rep! He made the process super easy for me. This was by far the easiest process of getting into a new vehicle that I’ve ever had. I should also mention he found a vehicle that not only was in my price range but that also had 1 thing I could not do without. I just want to say thank you because I really was not looking forward to this experience at all! I really love my new car!! I have already recommended them to several friends!

Jahvena Jahjah WhyteApr 28, 2021

5

Cornel is such an amazing rep! He made the process super easy for me. This was by far the easiest process of getting into a new vehicle that I?ve ever had. I should also mention he found a vehicle that not only was in my price range but that also had 1 thing I could not do without. I just want to say thank you because I really was not looking forward to this experience at all! I really love my new car!! I have already recommended them to several friends!

Jahvena WApr 28, 2021

5

Jhan was beyond great! He answered all my questions and was transparent through out the whole process. I would definitely recommend autonation to anyone looking for an easy experience when buying a car!

Alicia BodleApr 28, 2021

5

I recommend AutoNation to anyone who needs miracles to happen !! Cornell Lindsey was my car salesman and I am so grateful for him. He was able to put me and my daughter in a up to date vehicle with a car note in my budget. I also wanted to thank the other gentleman that made sure the car had new tires before we drove off of the lot. So we would be safe. Thank you again !

Pinkyy PinkApr 23, 2021

5

Me and my wife had been searching for a car for some time and we were on the point of giving up. We meet Tony and he helped us through the entire process he was patients with us, very easy to talk to. Answered all our questions, we got a good deal and left the dealership with exactly what we wanted for a good deal.

Jesus GonzalezMar 27, 2021

5

Great Service Me and my wife love the new cars we bought

Eric E GantMar 16, 2021

5

FIRST AND FOREMOST I GIVE GOD THE GLORY I was very satisfied with my selection, the patience and honesty of my salesman Emmanuelle I would recommend AUTO NATION to my family and friends Thank You !!

Alice PooleMar 15, 2021

5

Excellent experience selling my car to them. Courteous service, fair price. Whole process took about 1 hour. Highly recommend them.

Armand RussoMar 12, 2021

5

I had a great experience here and my salesman Hector was amazing.

Jewel GreenMar 11, 2021

5

Only negative part you could have filled the gas tank.

Wanda JeffersonFeb 25, 2021

3

I had a problem with the car 1 week after purchasing. Bobby in service was arrogant with his first words to me ?What?s your story ?. Steffan our salesman was courteous and knowledgeable.

Charlie DunnFeb 24, 2021

5

Normally the back and forth between negotiations can be exhausting but I must admit this one was smooth, fun, and entertaining.

Frederick JeffersonFeb 23, 2021

5

Normally the back and forth between negotiations can be exhausting but I must admit this one was smooth, fun, and entertaining.

DolphindoomFeb 23, 2021

5

Great service I'm glad to have stopped by to shop for a vehicle

Keenon Rachon NelsonFeb 12, 2021

5

Got my asking price place is great! Mark Wade made it happen.

Aida HausicFeb 5, 2021

5

I recommend this place and the guy name Mohammad Jaber was amazing, he helped me to find what I'm looking for

Mohammad RawashdehFeb 3, 2021

5

Mohammad Jaber was amazing, he helped me to find what I'm looking for and all the staff was nice. I recommend this place and Mohammad Jaber

Mohammad RawashdehFeb 3, 2021

5

Bruno Is The Best He's Very Friendly And Very Help I Love My New Car Thanks Auto Nation

JoneishaJan 29, 2021

5

FAST AND EASY TO WORK WTH MOE OUR SALES GUY . WE DID TRANSACTION OVER THE PHONE. SMOOTH INCLUDING THE FINANCING. YES I'D RECOMMEND IT. THEY HAVE A GOOD INVENTORY.

HUNTERJan 19, 2021

5

We had an excellent experience with this purchase! Bruno and Justin were responsive, easy to work with, answered all my questions, and honored the price we had agreed to without any high pressure sales tactics or unwanted add-ons. They allowed me to take the car to my mechanic for an inspection prior to purchase and all went well with that. This was my first time buying from Auto Nation USA Houston and I was very pleased. Would buy from them again.

CathyDec 17, 2020

5

Very responsive. Made the process very pleasurable. Extremely fair deal.

Nicholas BlackNov 6, 2020

5

Excellent sales and service. They made the buying process easy and enjoyable. If you're looking for a used our new vehicle, I'd highly suggest AutoNation USA, Houston. xxxx, I drove 3.5 hours just to buy from them. Their inventory and customer service is second to none!

Michael PackOct 22, 2020

3

My name is Tammy Platt and I bought a Dodge Journey yo from AutoNation on 45 on the 5th day I had the car a week my sales rep called me ask me how was it going and I told her it was okay but the car was shaking and so she told me to bring it in and I told her I will bring that Monday but I have to work so I was unable to bring it so I brought it that Thursday evening I talked to Alexis who talked was very low was talking when talking me as a customers I told him how my car was shaking so bad when I get up to speed he told me that the service man we'll look at it after they looked at it he came back in with a price list and he told me that I needed to change the brake pads the rotaries I told and then I told him that I only had this car a week I should have to change the brake pads or the rotors on this car and then he told me that car was not under warranty anymore I told him how and I only had it a week so I asked him to go to his manager will talk to his manager his manager talk to him and the mechanic the mechanic told the manager that the brakes pad wasn't that bad but they need to be changed but he told me that it was bad but after talking to his manager things had changed so I was told to bring it in Monday to get my brake pads change I could not because I only have one vehicle so I have to wait till the next off day which is today Friday upon taking taking it their morning my brake pads 2 to be changed Alexis came and told me that when the mechanic was trying to change the brakes the callable had broken off so they had to keep it 2 service it but I tried to tell them that it was something wrong with that vehicle they did not believe me and I could have been killed in this vehicle cuz of the calaboose falling off which day should have checked it still looking at it and that's what they did it is very poor poor customer service they are given at AutoNation I have a brother and a sister has got a car from AutoNation and they're not having as much problems as I am so this is very unacceptable for me I am very upset about the service that I am getting this is my only means of transportation to get back and forth to work and I got the keeps bringing it in to get fixed I cannot believe this is happening thank you nothing mad Missplatt

Tammie PlattSep 25, 2020

5

Great experience! The salesperson, Mohamed, worked with us. We bought a "long-distance" car (we live in a different city), he helped us manage the risks and the transaction went very smoothly.

GerardoSep 6, 2020

5

Good Good Great good job!!!!!!!!!!!!!!!!!!!!!!! Good Good Great good job!!!!!!!!!!!!!!!!!!!!!!! Good Good Great good job!!!!!!!!!!!!!!!!!!!!!!!

Donald PrierJul 25, 2020

4

my salesman, aaron, worked very hard to help me and answer all questions.

Jan WillhiteJul 22, 2020

5

Very good custom service and very helpful and friendly.

Stephanie DavenportJul 21, 2020

4

It?s good until we had to pick up our car. Not enough information on waiting on our car to get tint.

Andria FuselierJul 10, 2020

4

Was Satisfied with the overall buying process and service from Automation

PeterJun 24, 2020

5

Very good service . Staff was very helpful and kindly.

Benito RodriguezMay 30, 2020

5

Its no secret that for a lot of people, car buying is one of the most stressful things to deal with. Especially in times like now with millions of people in the world are trying to deal and cope with Covid19. My best friend who hates buying cars and is extremely inpatient had to purchase a new vehicle for himself today, so naturally I was the person that had to deal with it for him as I have more experience and patients for it. I have never bought from Auto Nation before or dealt with any employee from auto nation, so I started my search with my friends needs in mind online yesterday evening. I quickly and easily found a car that fit my friends needs and selected more info on the car. Within 10min I received a call from my sales rep. Franklin Barrera. He confirmed the car I was interested in for my friend, I explained what my friend had to work with financially and that I didn’t want to waste his or my time. Franklin was understanding and scheduled us an appointment for 11:30am today. My friend and I showed up with everything Franklin had asked us to bring and had the car ready for my friend to test drive. While on the drive the finance department did their magic and once we returned to the dealership had the perfect offer right away NO BS, NO BACK & FORTH, NO TIME WASTED. My friend has the vehicle he wanted with the financial comfortability he needs. THANK YOU SO MUCH FRANKLIN!!!!! I will for sure be referring people and returning myself.

Jeffrey AlanApr 29, 2020

5

The service tech was very nice and knowledge of my problems.

Willie GrayApr 2, 2020

5

David and John had great customer service , I was satisfied with my purchase and would recommend family and friends .

Tacara ToliverApr 1, 2020

5

David and John has great customer service , I was satisfied with my purchase and would recommend family and friends .

Tacara ToliverApr 1, 2020

5

I sold my car within 30 minutes. The quote was within $500 of expectation. The process was simple and streamlined.

Shannan Kelly EadesFeb 6, 2020

5

I purchased a 2010 Infinity that had just arrived from another dealership. Sean Tombros was extremely helpful from the get-go with finding a car I wanted and even went to Sugarland to pick this one up so I could test-drive it. The vehicle arrived certified preowned from the other dealership and on the text drive it was noticed that several issues had not been repaired or serviced as required. Sean went out of his way to make sure we got those things fixed and even though I had to wait two weeks to get the car home, they fixed EVERYTHING. I was also given a free loaner to drive in the meantime. Sean is highly knowledgeable about vehicles and was terrific with suggestions and information regarding the Infinity.

Lee Anne KortusJan 30, 2020

3

Average but could have been much better. I used to get offered a car wash after the service but for the last several services they always say they are too busy. Also, I had a nail in one of my tires and they did not offer to repair it although I told them I was losing air. I ended up taking it to Discount Tire right after the service, Discount repaired it within 30 minutes for me at no charge.

CPinedaDec 27, 2019

5

It takes two to make a good thing happen. This sales team held up their end of the deal. Mo (Sales) and Ed (Finance) treated me with respect once I walked in the door. Took me for a great test drive on typical Houston streets (if you live inside the loop, you know what I mean). Worked with me on a fair trade for my vehicle. Never overly eager to sell. Their patience while I did my inspections and research on the vehicle/VIN was appreciated. Option to purchase the extended warranty was great since it is covered/accepted by any AutoNation. Much better than CarMax (have bought twice from CarMax, hopefully never again). Do your research/homework, don't expect a dealer to tell you everything about that one car...set the expectation before you buy and let the sales team hook you up with the car of YOUR choice and great buying experience is in your future. Thank you Mo and Ed for your time. AutoNation USA Houston is lucky to have you.

Kimberly MDec 13, 2019

5

Come shop with us we have the best no haggle Price and plus quality’s into are vehicles certification ✌🏾

Mike IsicDec 3, 2019

5

i saw one of your commercials regarding buying vehicles so i logged on to your wed site and proceeded to enter my vehicle's information. The next morning a Adrian called me regarding my vehicle and he scheduled me a date and time so he can evaluate my vehicle. He was very professional and courteous. i then accepted the offer for my vehicle.

Primitivo LopezNov 18, 2019

5

They were able to get me in and out in under and hour.

Paul TeskaNov 16, 2019

5

Professional and courteous. The sales representative I dealt with, MO, was helpful and ensured that he was able to meet the needs of the customer.

IceNov 2, 2019

5

I filled app on line to make it go faster and when I got there nothing had been done

Samantha GeorgeOct 28, 2019

5

Adrian is a good guy and really connect with me during my visit

Solomon I IgayemiOct 23, 2019

5

I was selling one of my cars which had been my daughters high school and college ride for many years. Adrian Loskot contacted me and was very helpful and friendly. He made the entire process enjoyable. He was friendly and courteous but also straightforward. He went above and beyond to accommodate me and get all the paperwork completed and done in only a few hours. Thank you and will surely consider you guys and Adrian for my next car sale or purchase.

Gregory SauterOct 17, 2019

5

Had a great experience here overall. Mo was our salesman and he was great to work with and made sure our needs were met and within our budget.

Adrienne HeflinOct 17, 2019

5

Excellent services. They help me all time. I am very happy

Yanny Gonzalez MartinezOct 10, 2019

4

John Graves, auto advisor extremely helpful and polite

Daphne WalkerOct 9, 2019

5

No was awesome I got what I wanted for a down payment I could afford, friendly service 👍

Ginger HaughtSep 17, 2019

4

Online and telephone service was great. The waiting time is to long for preparation of the paperwork

EnneOli!Sep 13, 2019

5

Super nice follow up Still looking though

Steve CohenSep 2, 2019

5

Outstanding customer service and I definitely will be back again soon

Martyn NorrisAug 25, 2019

5

Professional and excellent service!

Ruby KrausJul 30, 2019

5

Excellent service! Even it took long time to process my loan, all the sales and manager and financial people waiting for us there until 10:00. Appreciate their responsibly and professional service!!

Hong KrausJul 30, 2019

3

Not very good buying experience from this dealer. Customer service isn't there and staff is rude.

Kevin JoynerJul 15, 2019

4

We sold our vehicle. Took about 4 hours but we left satisfied.

Lonnie LeatherwoodJun 4, 2019

5

Great experience! I love my new truck! The whole experience was great! I will recommend purchasing from Auto Nation to family and friends!

Leslie JeffreyApr 17, 2019

5

Muy buenos servicios y buenos carros

Oscar PosadasApr 11, 2019

5

!!! Nice place always!!!!

Rebekah TheilerOct 24, 2018

5

Yes and I have. They good

Christie DynesAug 25, 2018

5

I so glad That I Decided to Try Auto Nation The Sales PEOPLE WERE Very Helpful I'm Enjoying my Buick Encore Thank You Guys for my Encore

Shirley Jolivet-RobinsonMay 19, 2018

5

My sales associate Stacey Williams was terrific. She was friendly and professional.. She filled me in every step of the way, even taking the time to explain the electronic features like the audio with Bluetooth. She took great care of me! I also all appreciated the no haggle price.

Bonnie PirnieMar 5, 2018

5

Best experience with a car dealer ever. The Houston 45 location was on point in every area. Zo, my sales rep was the greastest. We had a small hiccup,but he handled it immediately. Loved the outcome. AUTONATION...WHERE HAVE YOU BEEN ALL OF MY DRIVING LIFE?

Janice WhiteJan 18, 2018

5

Found a great vehicle and got a real good deal on it... at AutoNation in Houston on the North FWY- and also got some important perks at that location!

Russell CushmanNov 17, 2017

5

Love the car and the good folk at Autonation USA. Thanks Frank, Charles, and Walter for making this new addition to my family happen! Tops down...like literally with our new Wrangler!!!! Their "USED" vehicle is our "New"! Though we are schedule to get a deeper detailing...the car is a blessing and I thank God for directing us to AutonationUSA!

Noel PinnockSep 22, 2017

5

Se miran muy buenas ofertas me gustaria poder comprar un auto con ustedes en un futuro

Cristian BaizaSep 11, 2017

5

It was caring /easy going /not pushy and fast to make your choice for you.They earned my business and made me feel that no other car dealers ship is better to meet my needs.Mr Craig my sale person and Mr Charles one of the managers made my day.l wish they had golf carts to drive you around such a large property it would make shopping easier.Thanks for the great car hunting experience of my life.??????????????

Jerry CollinsAug 18, 2017

5

I pull up to the service area and was greeted by Timothy Brooks. He ask me how was my day going and what can he help me with, I explain to him my oil needed to be change and my tires needed to be check. He explain the different type of oil that was offer and suggest what would be best for my car. He often came to me in the waiting area to check and see if I was comfortable and if I needed anything to drink or eat. I was very impress with his customer service. He told me I need new tires for the front of my car and he offer the best deal for me due to my Financial situation, he also explain the warranty which made me decide to buy my tires from him. He is why I refer my friends and family to AutoNation because of his knowledge and great customer service. Timothy Brooks is Customer Service and I'm looking forward to seeing him for my next schedule oil change appointment

Gavin SimmonsJul 30, 2017

5

What i loved is i only dealt with one person an explained everything to me without being rushed into the process i will be dealing with John Graves on my next purchase.

Tyler Henderson Sr.Jul 28, 2017

5

Thank you Harshil and Ken for our 2016 Chevy Cruz! The staff was friendly and very professional.

Jovanna Jimenez SilvaJul 26, 2017

AutoNation USA Houston | Used Car Dealer in Houston (2024)

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